Marshall Goldsmith

AUGUST 4, 2013

I just reviewed my 360-degree feedback. Listen to what General Mills CEO Steve Sanger once told 90 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I have been working on becoming a better coach for the past year or so.

Development 180

Development 360-Degree Feedback CEO Open-book 180

Marshall Goldsmith

APRIL 21, 2014

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 136

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 136

Marshall Goldsmith

APRIL 8, 2017

First, he solicits “360 degree feedback” — he asks their colleagues and sometimes their families, too, for comprehensive assessments of their strengths and defects — and he confronts them with what everybody really thinks.

Executive Coaching 79

Executive Coaching Execution 360-Degree Feedback Video 79

Marshall Goldsmith

MAY 5, 2014

I have reviewed 360-degree feedback reports on leaders at all levels in major corporations, and a substantial number of executives are rated poorly on the item “avoids destructive comments about other people or groups.” Would you want to promote someone who was spending 20 hours per month stabbing you in the back?

360-Degree Feedback 122

360-Degree Feedback Learning-by-Doing Survey CEO 122

Marshall Goldsmith

AUGUST 22, 2011

At the end of my sessions, I ask leaders (who have received 360-degree feedback) to follow up with their co-workers and ask for ongoing ideas about how they can continue to become more effective.

360-Degree Feedback 129

360-Degree Feedback Prahalad Follow-up Participative 129

Marshall Goldsmith

MAY 17, 2011

I just reviewed my 360- degree feedback. Listen to what General Mills CEO Steve Sanger recently told 90 of his colleagues: 'As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I have been working on becoming a better coach for the past year or so.

Development 125

Development 360-Degree Feedback CEO Reputation 125

Marshall Goldsmith

OCTOBER 23, 2012

Dealing with Feedback. Confidential 360-degree feedback is the best way for successful people to identify what they need to improve in their relationships. Confidential 360-degree feedback is the best way for successful people to identify what they need to improve in their relationships.

360-Degree Feedback 102

360-Degree Feedback Commitment Information Learning-by-Doing 102

Marshall Goldsmith

SEPTEMBER 23, 2013

This perception has been validated in reviewing the 360 degree feedback scores for executives in 30 major corporations. This process has also been shown to produce positive results in the summary 360 degree feedback reports from executive teams.

Process 160

Process 360-Degree Feedback Report Execution 160

Marshall Goldsmith

NOVEMBER 21, 2011

As I was reviewing a 360-degree feedback report with one of my clients, his first words were, "But, Marshall." The word 'no' means 'you are wrong,' and the words 'but' and 'however' mean 'disregard everything that came before this word.' A friend once described these as 'eraser words.' I smiled and replied, "That one is free.

360-Degree Feedback 129

360-Degree Feedback Class COO Open-book 129

Marshall Goldsmith

DECEMBER 31, 2012

At the end of my sessions, I ask leaders (who have received 360-degree feedback) to follow up with their co-workers and ask for ongoing ideas about how they can continue to become more effective.

360-Degree Feedback 102

360-Degree Feedback Follow-up Bottom-up Participative 102

Marshall Goldsmith

FEBRUARY 18, 2013

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 98

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 98

Marshall Goldsmith

NOVEMBER 11, 2013

After recruiting your support group of coaches, ask them for their ideas on how you can improve, either through 360-degree feedback or merely asking for suggestions for the future. Work with people who are willing to help you. Follow up with Coaches. Ask them for ongoing suggestions for improvement in these behaviors.

360-Degree Feedback 146

360-Degree Feedback Construction Follow-up Resistance 146

Marshall Goldsmith

MAY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. For example, if you want to be a better listener, almost any fellow human can give you ideas. They don't have to know you.

360-Degree Feedback 127

360-Degree Feedback Participative Committee Efficiency 127

Marshall Goldsmith

JANUARY 27, 2014

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. Traditional, people-centered techniques for follow-up and reinforcement tend to be expensive and time-consuming. Technology tools for follow-up and reinforcement can be more efficient and more effective.

360-Degree Feedback 121

360-Degree Feedback Long-term Globalization Tools 121

Marshall Goldsmith

FEBRUARY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. For example, if you want to be a better listener, almost any fellow human can give you ideas. They don't have to know you.

360-Degree Feedback 114

360-Degree Feedback Participative Committee Efficiency 114

Marshall Goldsmith

DECEMBER 17, 2012

In a major corporation we may get 360 degree feedback. If we can stop, listen, and think about what others are seeing in us, we have a great opportunity. We can compare the self that we want to be with the self that we are presenting to the rest of the world.

360-Degree Feedback 110

360-Degree Feedback Class Learning-by-Doing Energy 110

Marshall Goldsmith

JUNE 7, 2011

Do What's in Your Heart I was one of the original developers of 360-degree feedback. In the long run, any success you achieve, if you don't act like yourself, won't seem real anyway--you'll just feel like an imposter. I help successful leaders achieve a positive, longterm change in their behavior.

360-Degree Feedback 118

360-Degree Feedback Learning Curve Budgeting Career 118

Marshall Goldsmith

FEBRUARY 3, 2014

Leaders in the company received 360-degree feedback to help them understand how their actual behavior was seen as matching this desired profile. All were trained to respond to co-workers on their feedback using a very simple follow-up process.

360-Degree Feedback 166

360-Degree Feedback Follow-up Ethics Learning-by-Doing 166

Marshall Goldsmith

MAY 3, 2011

I just reviewed my 360-degree feedback. To Help Others, Start With Yourself General Mills CEO Steve Sanger once told 90 of his colleagues: 'Last year my team told me that I needed to do a better job of coaching my direct reports. I have been working on becoming a better coach for the past year or so.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

Marshall Goldsmith

AUGUST 5, 2012

Most of us hate getting negative feedback, and we don’t like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. For example, if you want to be a better listener, almost any fellow human can give you ideas. They don’t have to know you.

360-Degree Feedback 89

360-Degree Feedback Participative Committee Positioning 89

Marshall Goldsmith

APRIL 19, 2011

Dealing with Feedback Confidential 360-degree feedback is the best way for successful people to identify what they need to improve in their relationships. Successful people tend to have two big problems dealing with negative feedback: 1) they don't want to hear it from us, and 2) we don't want to give it to them.

360-Degree Feedback 112

360-Degree Feedback Commitment Information Learning-by-Doing 112

Marshall Goldsmith

OCTOBER 16, 2012

Leaders in the company received 360-degree feedback to help them understand how their actual behavior was seen as matching this desired profile. I recently had the privilege of working with the CEO and more than 2,000 leaders of one of the world’s most admired companies.

360-Degree Feedback 96

360-Degree Feedback Follow-up Ethics Training 96

Marshall Goldsmith

OCTOBER 7, 2013

However, at lower levels in the organization (that are more price sensitive) traditional 360 degree feedback can work very well. The people that I am coaching are all potential CEOs and the company is making a real investment in their development. 4) Determine key behaviors for change.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Marshall Goldsmith

OCTOBER 20, 2014

As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it? Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition.

360-Degree Feedback 155

360-Degree Feedback Definition Positioning Learning-by-Doing 155

Marshall Goldsmith

MAY 10, 2013

As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it? ” Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition.

360-Degree Feedback 136

360-Degree Feedback Definition CEO Learning-by-Doing 136

Marshall Goldsmith

MARCH 25, 2013

As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it? ” Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition.

360-Degree Feedback 132

360-Degree Feedback Definition Learning-by-Doing Positioning 132

Marshall Goldsmith

DECEMBER 16, 2010

After reviewing thousands of 360-degree feedback summaries, I have a feel for what qualities direct reports respect and don’t respect in their leaders. Blame my assistant, not me.” The problem with this type of excuse is that we rarely get away with it -- and it’s hardly an effective leadership strategy.

360-Degree Feedback 125

360-Degree Feedback Quality Reference Advice 125