First Friday Book Synopsis

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To Speak Well, it’s all about…everything – voice, words, movements, gestures, facial expressions

First Friday Book Synopsis

The most accurate way to predict reaction to a debate is to watch it with the sound turned off. James Fallows, When Donald Meets Hillary: Who will win the debates? Trump’s approach was an important part of his strength in the primaries. But will it work when he faces Clinton onstage? For example, Nalini Ambady,… Read More To Speak Well, it’s all about…everything – voice, words, movements, gestures, facial expressions.

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Willful blindness: We are all starting to see it seemingly everywhere – Refecting on Wells Fargo’s ethical “lapse”

First Friday Book Synopsis

Once the idea of willful blindness lodged in my mind, I started to see it everywhere. Margaret Heffernan, Willful Blindness: Why We Ignore the Obvious at our Peril In a statement following the settlement, Wells Fargo said, “Wells Fargo reached these agreements consistent with our commitment to customers and in the interest of putting this… Read More Willful blindness: We are all starting to see it seemingly everywhere – Refecting on Wells Fargo’s ethical “lapse”.

Ethics 70
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“Randy, can you tell me the best book on _?” – No, I can’t! And here’s why

First Friday Book Synopsis

This is a question I am asked with some frequency. “Can you tell me the best book on ?” I can never answer this question. And, without putting any one down, I’m not sure anyone else can answer this question. This might help… I had a professor in my graduate school days. One day, a student said:… Read More “Randy, can you tell me the best book on _?

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Bill Steele on “Presentation Skills 201”: An interview by Bob Morris

First Friday Book Synopsis

A presentation skills trainer and coach since 1992, Bill Steele has helped thousands of presenters increase their ability to craft strong, persuasive messages and deliver them with an engaging style. He has worked with both individuals and presentation teams in a wide range of industries and professions. In recent years he has spent the greatest… Read More Bill Steele on “Presentation Skills 201”: An interview by Bob Morris.

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Here’s the August, 2016 New York Times Business Books Best Sellers List – Grit by Angela Duckworth still sits at #1

First Friday Book Synopsis

For the second month in a row, Grit by Angela Duckworth tops the New York Times August, 2016 Business Books Best Sellers list. This month, more than some, demonstrates the enduring popularity of a number of bestselling books. Some of these books have been out for quite some time! Of the ten books on this month’s… Read More Here’s the August, 2016 New York Times Business Books Best Sellers List – Grit by Angela Duckworth still sits at #1.

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From Martin Luther King, Jr., for Independence Day

First Friday Book Synopsis

Martin Luther King, Jr. believed in the American story, even though that story was not yet true for many of its people. He quoted from our founding documents, and beloved songs, and called us to deliver on the American promise. Here are just a few key excepts, a few of the times he beckoned us… Read More From Martin Luther King, Jr., for Independence Day.

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Keys to Successful Change Initiatives

First Friday Book Synopsis

Many people have asked me what are the keys to successful organizational change? The kind of change that will actually stick? This happened most recently late in the spring, when I facilitated a workshop on this topic at the American Society of Quality (ASQ) annual Cowtown Roundup in Fort Worth. The best-selling business book I co-authored… Read More Keys to Successful Change Initiatives.