Action Learning Career Development Document 
Harvard Business Review
APRIL 26, 2016
Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character. ” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century.
Harvard Business Review
JANUARY 15, 2016
“Ask, ‘How much of this [expert’s] knowledge has never been captured or documented?’” This information will help you come up with learning plans for your team and the individual’s successor. The goal is to “speed up the learning” of the remaining team members.
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