article thumbnail

More Universities Need to Teach Sales

Harvard Business Review

” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century. So a school could legitimately prepare a student for a business career while omitting training in sales.

article thumbnail

The Right Way to Off-Board a Departing Employee

Harvard Business Review

“Ask, ‘How much of this [expert’s] knowledge has never been captured or documented?’” This information will help you come up with learning plans for your team and the individual’s successor. The goal is to “speed up the learning” of the remaining team members.