Strategy Driven

JANUARY 3, 2020

You didn’t start your business just to see it flounder and struggle at the foot of its market. Anything less, and your most desired client base will start looking for an alternative service provider in your market. Be an active listener. Put the above advice into practice, and you’ll be sure to do just that.

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Armstrong Active Listening Audience Operations 66

Strategy Driven

FEBRUARY 5, 2020

From improving your customer service by embracing the latest technologies, to implementing a digital marketing campaign, to learning how to network effectively, keep reading to find out how you can grow your new business in four simple steps. Listen to your customers. How do you do this? It is not rocket science.

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Tips Long-term Short-term ROI 67

Eric Jacobson

DECEMBER 29, 2021

Written by a wise, award-winning leadership and communications expert, Grossman supplies clear, timely, critical, actionable advice, how-to’s and tips for leaders as the pandemic continues to challenge us.and as we get past the pandemic. Question: What is your top advice/tip for leaders as we head into 2022?

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Books Leadership Open-book Supply Chain 65

Lead from Within

JUNE 15, 2018

Every business, market and industry comes with its own set of problems and challenges. 14. Engage in active listening. They listen actively by restating information, and they offer subtle encouragement by nodding, smiling or leaning in to prompt the person talking to continue and elaborate on their ideas.

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Leadership Motivation Micromanagement Active Listening 167

Chartered Management Institute

MAY 3, 2023

And, on BBC 5 Live's Wake up to Money programme (from 37:50; available until end of May), she stressed the importance of essential leadership behaviours such as transparency, humility and active listening in rebuilding trust within an organisation. Catch up here.

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Policies Article Skills Learning-by-Doing 121

N2Growth Blog

AUGUST 24, 2010

Think about it…when was the last time you viewed a negative soundbite of a CEO who was engaged in active listening? The next step in the process is learning where to apply your new found listening skills. Listen to your customers, competitors, your peers, your subordinates, and to those that care about you.

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Blog Brand Consultative Depreciation 419

Michael Lee Stallard

MARCH 13, 2016

Under the former leader, the company had lost $320 million the previous quarter, half its brands were losing market share, and the firm was struggling with morale problems. Practice active listening. Listen carefully and be present in conversations. The more socially intelligent Lafley was a breath of fresh air.

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Self-aware CEO Active Listening Follow-up 150

Strategy Driven

APRIL 14, 2016

It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. This is why relevant solutions in sales, marketing, coaching, implementations, doctor’s recommendations etc. It’s all outside of our conscious awareness. often fall on deaf ears.

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Skills Resistance Self-aware System 50

N2Growth Blog

AUGUST 11, 2010

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough. I truly appreciate your advice.

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Blog Fashion Brand Self-aware 417

Harvard Business Review

JUNE 23, 2014

Social media are not the powerful and persuasive marketing force many companies assumed they would be. Gallup research has shown that consumers are much more likely to turn to friends, family members, and experts when seeking advice about companies, brands, products, or services. Customers Marketing Social media' Compelling.

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Media Brand Influence Active Listening 8

Harvard Business Review

JUNE 21, 2012

My knowledge of corporate leaders' 360-degree feedback indicates that one out of four of them has a listening deficit—the effects of which can paralyze cross-unit collaboration, sink careers, and if it's the CEO with the deficit, derail the company. Conventional advice for better listening is to be emotionally intelligent and available.

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360-Degree Feedback Welch Active Listening CEO 17

Terry Starbucker

NOVEMBER 11, 2010

Because the original recipient of that advice was me, many years ago. After all, if I’m that passionate about the issue that I’ve been lobbying about it for weeks, there’s every chance I’m going to resign – perhaps immediately if the issue is that big, but I’m certainly entering the job market!

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Active Listening Learning-by-Doing Blog Consensus 323