Strategy Driven

NOVEMBER 17, 2010

Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge. Manager can avoid this by taking some steps now to prepare for the day when key workers leave.

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

Harvard Business Review

JUNE 27, 2013

I had one face-to-face meeting with the team lead for the technology development this past December.". Then periodically do "after-action reviews" to evaluate how things are going and identify process adjustments and training needs. Leverage the best communication technologies. Could this be you?

Team 8

Team Shaw Commitment After Action Review 8

Strategy Driven

MARCH 18, 2016

For example, a major bank tried to do a technological transition of their system without sufficient pre-testing. Another bank, doing a very similar transition, ran parallel systems and user acceptance training for several months. The system crashed and customers didn’t have access to their accounts for three days. About the Authors.

After Action Review 50

After Action Review Rogers Contingency Plans Leadership 50

Harvard Business Review

JANUARY 28, 2016

The globalization of talent and technology frees up companies to experiment with new ways of filling critical skill gaps while staying lean. ” While cost is clearly a consideration, managers describe the primary benefits of agile talent as increasing flexibility, speed, and innovation. .” Sponsored by Accenture.

Management 8

Management Agility Middle Management After Action Review 8