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Hope in the Workplace

Lead Change Blog

Other companies besides Datron and the Servant Leadership Institute that have done this include Popeye’s Louisiana Kitchen, Starbucks, Ken Blanchard Companies, Southwest Airlines, and Chick-fil-A. Care about your employees and help them see a positive vision of the future, not just for the company, but for themselves.

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Creating Customer Focused Teams, Part 1

Strategy Driven

I first saw this term used in the book Raving Fans by Ken Blanchard. Ask Zappos, ask Southwest Airlines, ask Apple, ask Jimmie Buffett and ask CMI (that is us). Having customers consistently be raving fans of the company’s service is certainly a challenging and lofty goal. What is a Raving Fan Customer?

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

I think the work that Duane Trammell and Ann McGee-Cooper and their associates have been doing with companies like Southwest Airlines and TDIndustries are stellar examples of what can be done within organizations once they make a commitment to servant-leadership. Ben : I love it. Larry : It’s a good example. Ben : Yeah.

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

I think the work that Duane Trammell and Ann McGee-Cooper and their associates have been doing with companies like Southwest Airlines and TDIndustries are stellar examples of what can be done within organizations once they make a commitment to servant-leadership. Ben : I love it. Larry : It’s a good example. Ben : Yeah.

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Servant Leadership Observer – Spring 2012

Modern Servant Leader

This article highlights perspectives from Ken Blanchard in addressing an audience of healthcare IT professionals. Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership. Seidler, who gave his life in service to our country on January 5, 2012. Information Week : Healthcare CIOs Should Become Servant Leaders.