Lead Change Blog

MAY 27, 2016

Harper’s enthusiasm for his work leaves each one of us with a similar challenge in our careers, namely: MAKE WORK FUN AGAIN. A survey of leadership and workplace articles today will inevitably find people encouraging each other to find their passion in their work. Life is too short, and our working careers are even shorter.

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Sports Airlines Wilde Environment 170

You're Not the Boss of Me

DECEMBER 12, 2010

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Taming the Inner Mule Facing the Blank Wall → December 12, 2010 · 8:24 pm ↓ Jump to Comments Servant Leadership…Creating an Environment of Service A lot is being said about the leader as “servant”. Okay then, herein may lie a problem.

Environment 42

Environment Servant Leader Leadership Airlines 42

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. Aviation is a customer service business more than anything else. Don’t Kill It!

Travel 84

Travel Airlines Learning-by-Doing Quality 84

Chris Brady

JANUARY 19, 2011

My first airline flight didn't occur until age 19 when I went to pick up a car in Oklahoma. Mostly, however, I stayed close to home in the good old Flint area. Then it all changed. I spent some time in Texas as a student, then attended grad school in Pittsburgh, then went to finish my Master's degree in Toyohashi, Japan.

Travel 115

Travel Education Open-book Letter 115

The Recovering Engineer

MAY 31, 2010

Navy, got married, and began my civilian career. As we waited, I saw several people get really agitated with Delta Airlines. A lot has happened in those twenty-one years. I have moved from South Carolina to New Jersey to Michigan and to Indiana. But, was it really that big of a deal? days to spend 3 days at home never got angry.

Emotional Intelligence 102

Emotional Intelligence Engineering Self-aware FAQ 102

Roundtable Talk

MARCH 18, 2010

→ WestJet’s CEO step down: The first sign of the leadership apocalypse? Durfy’s replacement, Gregg Sartesky, is a 50 something exec who’s grown up in the high grind airline industry. Skip to content Home Welcome! ← Don’t believe your own hype Are you still faking it AFTER you’ve made it?

CEO 31

CEO Leadership Industry Blog 31

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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Greenleaf Servant Leader Leadership Learning-by-Doing 125

Chris Brady

JANUARY 5, 2011

" Posted by: Johnson Family |  November 21, 2010 at 02:02 PM Simply comment on this blog with your mailing address and you'll receive your signed copy of Orrin Woodward and my L aunching a Leadership Revolution. and a Winner Announced! and a Winner Announced! showed the widest range of responses. Great job everyone!

Travel 82

Travel Blog Letter Shaw 82

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Write letters to the editors and blogs to encourage dialogue.

Press Release 100

Press Release Discount Sharpe Advertising 100

You're Not the Boss of Me

MAY 11, 2009

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Lack of Communication You Say? → May 12, 2009 · 12:55 am ↓ Jump to Comments Taking Charge: When Not to Delegate In leadership, one of the things we are always being reminded of is the importance of delegation, and with good reason.

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Delegation Crisis Blog McCarthy 40

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. Change-friendly is also about leadership. Not leadership by title and certainly not leadership by command or control. Effective leadership is a challenge under the best of circumstances. Counterfeit Leadership.

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Hotels Stress Resistance Restructuring 125

Frank Sonnenberg Online

JANUARY 2, 2024

It was a time when airline travel was luxurious, politicians were considered role models, and celebrities were famous for the roles they took on, not the clothes they took off. There was a time when hard work was a celebrated virtue, PC meant computer, and face-to-face conversations weren’t made via phone. Let’s take a walk down memory lane.

Airlines 96

Airlines Learning-by-Doing Follow-up Ethics 96

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 13

Airlines Report Guidelines Discount 13

Skip Prichard

MARCH 3, 2021

“Leadership in this digitally distracted world demands a new kind of leader. Most executives have been taught since early in their careers that they can never, under any circumstances, appear to not have all the answers. Ed Bastian of Delta Airlines comes to mind. And, of course, this is ridiculous.

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Brand Storytelling Trends Content 121

Harvard Business Review

NOVEMBER 23, 2010

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. Ive seen this in the organizations where Ive consulted.

Process 14

Process CEO Insurance Banking 14

Harvard Business Review

SEPTEMBER 27, 2018

And they carefully manage leadership transitions, so nothing is lost along the way. As the RCA explained, “We don’t want too many “career academics,” who only work with us. Most organizations change their leaders every five years , but the Centennials we studied keep them in place for more than 10.

Organization 10

Organization Learning-by-Doing Open-book McKinsey 10

Harvard Business Review

JULY 28, 2014

If you’re a mid- or late-career marketer, chances are your job today is mostly unrecognizable from what you signed on for. He and his team publish a daily diet of blog posts, ebooks, infographics, videos and other content that lend insight to the digital marketing discipline. IT management Leadership Marketing'

Storytelling 9

Storytelling Brand Audience Marketing 9