Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Harvard Business Review

SEPTEMBER 11, 2012

Big data has the potential to revolutionize management. Simply put, because of big data, managers can measure, and hence know, radically more about their businesses, and directly translate that knowledge into improved decision making and performance. Of course, companies such as Google and Amazon are already doing this.

Management 8

Management Airlines Supply Chain CTO 8

Harvard Business Review

APRIL 14, 2017

United Airlines is pledging to train its workers better to ensure that “ employees are prepared and empowered to put our customers first ” in the wake of a video showing a passenger being dragged from a plane. That was what management told us to do. He also blogged about the ordeal and tweeted the link.

Airlines 10

Airlines Company Crisis Management Video 10

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Write letters to the editors and blogs to encourage dialogue. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage. Mine your backyard.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

JUNE 28, 2016

Companies can also rent their business applications (for accounting and finance, human resource management, marketing and sales, collaboration, project management, and so forth) on-demand from companies like Microsoft, Salesforce.com, Workday, Hubspot, Yammer, Dropbox, Basecamp and others. Eases partner identification and access.

Entrepreneur 9

Entrepreneur Airlines Construction Short-term 9

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. At the end of each visit, I do ask myself whether or not this is an organization I "admire" in the sense that I went to tell other people — readers of my books , visitors to this blog — about what I saw and learned at the company. Anybody shocked?

Company 15

Company Collins Airlines Long-term 15

Harvard Business Review

AUGUST 29, 2014

In a blog post, Uber says, "We never use marketing tactics that prevent a driver from making their living — and that includes never intentionally canceling rides." No Fighting, Kids Don’t Want Me to Recline My Airline Seat? A contractor can supposedly earn $750 for turning a driver. The program, in all of its glory, is known as SLOG.

Six Sigma 8

Six Sigma Airlines Tactics Innovation 8

Harvard Business Review

MAY 13, 2013

As I''ve written in my previous two blog posts, our first inclination is usually to play down the potential impact of a new technology. The real damage comes to airlines and hotel chains, the former never robust at the best of times. But even great management cannot protect these airlines. Telepresence will happen.

Disintermediation 8

Disintermediation Hotels Airlines Travel 8

Harvard Business Review

MARCH 27, 2013

Today over 200 companies use LiveOps technology to support their multi-channel customer contact efforts. Automattic Inc, the parent company behind Wordpress, the leading platform for powering blogs is a company that is 100% distributed. Rethinking Where and When They Work. Rethinking What They do.

Business Model 8

Business Model Meyer Airlines Call Center 8

Harvard Business Review

APRIL 7, 2014

In the software industry, giants like Microsoft, SAP, Oracle, and IBM have all invested heavily in the cloud technologies that are disrupting software. To get ahead of disruption, managers need to fundamentally change how they gather customer feedback. For a real-world example, just consider the airline industry.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Harvard Business Review

JUNE 7, 2012

Or do we just contact them when we need something — like a sales reference, blog post, testimonial, or media interview? Are we taking advantage of new advocacy technologies that can do things like automate organization and packaging of customer testimonials and other customer content?

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

JUNE 7, 2012

Or do we just contact them when we need something — like a sales reference, blog post, testimonial, or media interview? Are we taking advantage of new advocacy technologies that can do things like automate organization and packaging of customer testimonials and other customer content?

Reference 12

Reference Tips Media Case Study 12

Harvard Business Review

AUGUST 24, 2012

A tirade of a blog post by Bill Gallagher this week shows just how delicate the balancing act really is. We see this all the time with hotels and airlines. More to the point, this option would allow the company to shield consumers to the full brunt of their supply management challenges. People are used to that.

Price 10

Price Airlines Hotels Insurance 10

Harvard Business Review

SEPTEMBER 27, 2018

And they carefully manage leadership transitions, so nothing is lost along the way. British Cycling learned from the Royal Ballet to improve how they tour and McLaren to use technology better. And all the Centennials carefully work out what to take on and how to manage it, so standards don’t slip. Disruptive experts.

Organization 12

Organization Learning-by-Doing Open-book McKinsey 12