Mills Scofield

APRIL 15, 2014

If I’m going to fly, I have to trust the airline to have sane, sober, skilled, alert pilots. Personal leadership and character become more important. Culture Effectiveness Efficiency Energy Efficiency Impact Innovation Leadership Trust Vulnerability' We also need to trust systems.

Efficiency 132

Efficiency Energy Senge Resources 132

Deming Institute

JANUARY 19, 2017

In Clayton Christensen’s new book, Competing Against Luck , the authors delve into the importance of gaining a deep understanding of what your customers desire. Edwards Deming and Clayton Christensen understand that the customer is part of the system in a way that most others don’t appreciate.

Deming 28

Deming Christensen System Innovation 28

LDRLB

MAY 26, 2014

In that sense, the Christensen solution has become counterproductive; in fact, it’s become dangerous. It’s not generally a technology problem; it’s a leadership problem. One of the reasons, I think, for that is, like you said, it’s a leadership issue, but it’s also what models are you using. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. Innovation Leadership Strategy'

Levitt 11

Levitt Christensen Competitive Advantage Welch 11

Harvard Business Review

FEBRUARY 15, 2012

But you know, my leadership team is smart. Academics offer up at least three answers: Clayton Christensen asserts that a single organization can't house two competing systems; companies seeking to drive disruptive growth therefore need to create spinoff organizations. That iteration-itis post you wrote really hit home," she said.

Innovation 14

Innovation Gilbert Govindarajan Christensen 14