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0511 | Larry Downes: Full Transcript

LDRLB

In that sense, the Christensen solution has become counterproductive; in fact, it’s become dangerous. That’s what happened, remember, in the airline industry. It was a crash deregulation in the late ‘70s, and you had this crazy … All the airlines, suddenly everybody became a national airline.

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In 2014, Resolve to Make Your Business Human Again

Harvard Business Review

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. No, it’s to maximize shareholder value.

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The Real Power of Platforms Is Helping People Self-Organize

Harvard Business Review

It’s even become a noun of sorts — uberization — which people use to describe a disruptive change to a staid industry ripe for innovation (though, to be sure, the popularization of the word “disruptive” means that it is often used in ways that the concept’s author , Clay Christensen, didn’t intend).

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. One of Christensen’s favorite examples is steel minimills, whose electric arc furnaces used scrap steel as their feedstock. Insight Center. Several U.S.

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How Netflix Can Soothe the Mob but Keep its Disruptive Strategy

Harvard Business Review

You could tell by the language he used: "So we realized that streaming and DVD by mail are becoming two quite different businesses, with very different cost structures, different benefits that need to be marketed differently, and we need to let each grow and operate independently.". The answer to both questions is yes.

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What Driverless Cars Mean for Today’s Automakers

Harvard Business Review

But to capture the full potential of the shipping container, we needed to change how ports operated, how union employees were compensated, how ships were designed, and the very structure of business in the logistics industry. All of this despite the fact that the technical change itself was quite “small.”

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Blockchain Will Transform Customer Loyalty Programs

Harvard Business Review

Clay Christensen's landmark theory -- in under two minutes. But the number of airline seats and hotel rooms available for redemption in recent years has been limited by near-record occupancy and load factors. Related Video. The Explainer: Disruptive Innovation.

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