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Love Them and Lead Them

The Practical Leader

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. Managers aren’t comfortable with this powerful emotion in the workplace.

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Great by Choice

Leading Blog

We cannot control much of what happens around us, but the choices we make, as Jim Collins and Morten Hansen’s research confirms, determine our success. For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well.

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When Good Management Is a Matter of Life and Death

Harvard Business Review

Jim Collins and I studied this question in our book Great by Choice in which we analyzed CEOs and companies that led successfully in such a world. Herb Kelleher of Southwest Airlines predicted eleven out of the last three recessions. The ratio of noise to helpful information goes way up too, making it difficult to interpret and manage.

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Three Leadership Skills That Count

Harvard Business Review

In our new book Great by Choice , Jim Collins and I pondered that question. They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Empirical Creativity. You must also create.

Skills 15
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Your Company's "Obituary" Can Shape Its Future

Harvard Business Review

That's why I've begun to encourage senior leaders of companies, executives who run business units or departments, even mid-level managers who are responsible for a specific brand, to step back and take time (probably much longer than twenty minutes) and write their organization's obituary. What legacy did your company leave in its industry?

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