The Practical Leader

JUNE 23, 2021

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. They were named the #1 U.S. So, what’s love got to do with it?

Airlines 64

Airlines Fixed Costs Collins Video 64

Leading Blog

OCTOBER 24, 2011

We cannot control much of what happens around us, but the choices we make, as Jim Collins and Morten Hansen’s research confirms, determine our success. For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments.

Contingency Plans 279

Contingency Plans Collins Creativity Airlines 279

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Herb Kelleher who built Southwest Airlines on servant leadership, Kelleher used to say my most important leaders are my flight attendants. You read it yourself.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Herb Kelleher who built Southwest Airlines on servant leadership, Kelleher used to say my most important leaders are my flight attendants. You read it yourself.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

OCTOBER 20, 2011

In our new book Great by Choice , Jim Collins and I pondered that question. They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Empirical Creativity. You must also create.

Skills 16

Skills Leadership Airlines Long-term 16

Harvard Business Review

AUGUST 14, 2012

Jim Collins and I studied this question in our book Great by Choice in which we analyzed CEOs and companies that led successfully in such a world. Herb Kelleher of Southwest Airlines predicted eleven out of the last three recessions. How do you lead in a world full of crises, shocks, terror and disruptions?

Management 15

Management Licensing Crisis Hedge 15

Harvard Business Review

MAY 15, 2012

This simple exercise grows out of a powerful question I heard years ago from advertising legend Roy Spence , who says he got it from Jim Collins of Good to Great fame. BMW falls into this camp, maybe Ritz-Carlton and Emirates Airlines. But really.How many products or services do you know for which this is true? Your dishwasher?

Company 12

Company Brand Banking Long-term 12