Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Herb Kelleher who built Southwest Airlines on servant leadership, Kelleher used to say my most important leaders are my flight attendants. You read it yourself.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Herb Kelleher who built Southwest Airlines on servant leadership, Kelleher used to say my most important leaders are my flight attendants. You read it yourself.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

OCTOBER 20, 2011

In our new book Great by Choice , Jim Collins and I pondered that question. They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Empirical Creativity. You must also create.

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

AUGUST 14, 2012

Jim Collins and I studied this question in our book Great by Choice in which we analyzed CEOs and companies that led successfully in such a world. Herb Kelleher of Southwest Airlines predicted eleven out of the last three recessions. How do you lead in a world full of crises, shocks, terror and disruptions?

Management 14

Management Licensing Crisis Hedge 14

Harvard Business Review

MAY 15, 2012

This simple exercise grows out of a powerful question I heard years ago from advertising legend Roy Spence , who says he got it from Jim Collins of Good to Great fame. BMW falls into this camp, maybe Ritz-Carlton and Emirates Airlines. But really.How many products or services do you know for which this is true? Your dishwasher?

Company 10

Company Brand Banking Long-term 10