Strategy Driven

OCTOBER 21, 2011

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum!

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

OCTOBER 31, 2016

For many executives battling through economic headwinds in emerging markets, the answer tends to be wherever they think someone will provide the strongest boost to top-line growth, which usually means hiring an additional sales or marketing manager to support the commercial front lines. Somewhere else? This is a problem for several reasons.

Marketing 8

Marketing Channel Management Incentives Survey 8

Harvard Business Review

SEPTEMBER 29, 2014

Consider first the increasing use of auctions, which have a distinguished history in the development of economics. Walker’s innovation was to bind travelers to pay the prices they bid if the airlines and hoteliers on Priceline accepted the offers. Economists and finance. Here a few notable examples.

Strategy 10

Strategy Black-Scholes Airlines Price 10

Harvard Business Review

AUGUST 2, 2018

For example, I manage the finances for a team that travels very often, and I’ve been grateful for the intelligent guesswork that my expenses software extracts from receipts using machine learning: the merchant’s name, the dollar amount spent, taxes, and likely expense categorization.

Learning-by-Doing 9

Learning-by-Doing Software Technology Travel 9

Harvard Business Review

JUNE 28, 2016

Given their capabilities, these entrepreneurs take a “do-it-yourself” approach and develop software to support organizational needs. But it is not stopping there, partnering with third parties like American Express, Nest, Tesla and KLM Airlines to provide their customers with more value added services.

Entrepreneur 8

Entrepreneur Airlines Construction Short-term 8

Harvard Business Review

OCTOBER 30, 2018

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. When they got back to Rotterdam Eye Hospital, the managers asked themselves why couldn’t they add a similar feature to their own “team-start” huddles? Insight Center. The Future of Health Care.

Health Care 8

Health Care Stress Morale Airlines 8

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

FEBRUARY 15, 2013

Social enterprises and nonprofits increasingly recognize the need to adopt management disciplines used successfully in the for-profit world. Long seen primarily as a way of increasing job satisfaction, such programs are now increasingly recognized as professional development opportunities. About 75% come from the private sector.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

HR Digest

AUGUST 1, 2019

Without an understanding of basic financial concepts, executives are not well-equipped to make decisions related to financial management. managers are uninformed about the basics of financial literacy to face the challenges of the future. Why is financial literacy at all levels of management a basic need?

Finance 63

Finance Metrics EBITDA Handbook 63

Harvard Business Review

APRIL 18, 2011

Three-fourths of those we examined sit on the executive management team within the company. Even if their teams are small, their voice on the executive management team means they have influence over how the company prioritizes and spends resources. About one quarter of these CCOs formerly held operations positions.

B2C 15

B2C B2B Forrester Budgeting 15

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. And short-term numbers at that.

Levitt 9

Levitt Christensen Competitive Advantage Welch 9

Harvard Business Review

MAY 13, 2014

GE is an icon of management best practices. That includes learning from the outside and striving to adopt certain start-up practices, with a focus on three key management processes: (1) resource allocation that nurtures future businesses, (2) faster-cycle product development, and (3) partnering with start-ups.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

APRIL 5, 2012

A district sales manager says: "These district sales rankings are unfair. If you know market potential by account segment, you can scale and deploy sales resources appropriately against opportunities and can develop segment-appropriate value propositions and sales processes. Coaching and performance management. Deduce the data.

Retail 9

Retail Incentives Tactics Pharmaceuticals 9

Harvard Business Review

OCTOBER 18, 2016

The pay of top managers has risen faster than those of other star earners. Top management compensation packages guarantee a high level of pay, but are often only weakly linked to the performance of the firm relative to its industry competitors. In other words, these managers are rewarded less for outperforming their competitors.

CEO 8

CEO Asset Management Cooper Incentives 8

Harvard Business Review

NOVEMBER 23, 2010

He wasnt a process manager. Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

JANUARY 26, 2012

Bill Ackman's hedge fund Pershing Square, for example, has $9 billion in assets under management and fewer than ten investment professionals. In classic cases of industry disruption, such as in steel or airlines , incumbent firms have tens of thousands of employees.

Disruptive Innovation 14

Disruptive Innovation Hedge Venture Capitalist Venture Funding 14

Harvard Business Review

JANUARY 26, 2011

Companies included in the ETF include major airlines, pharmaceuticals, industrials, and technology. After our meeting at the SSE, we had lunch with Dean Xiongwen Lu and Professor Cheng-Hua Tzeng of the Fudan School of Management. Eccles is a professor of management practice at HBS. Stay tuned.

Long-term 14

Long-term Sample Report Pharmaceuticals 14

Strategy Driven

FEBRUARY 4, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. What we do with fear and uncertainty determines who we are.

Ethics 76

Ethics Cost Crisis Learning-by-Doing 76

Harvard Business Review

SEPTEMBER 12, 2011

Higher-ambition leaders are able to integrate multiple business disciplines (strategy, ethics, marketing, finance and so on) into a coherent, systemic approach for building a great company. For example, in finance courses students learn that profitability and return on assets is the measure of business success. Personal Integration.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14

Harvard Business Review

APRIL 27, 2015

The best, like American Airlines, make it feel natural. They have given their social media staff a clear mission and a great deal of autonomy; the account’s managers chat with customers, offer up front to solve problems, and empathize with frustrated travelers. American Airlines again provides a good example.

Company 8

Company Airlines Brand Analysis 8

Harvard Business Review

JUNE 20, 2014

In Gigerenzer’s view, using heuristics, rules of thumb, and other shortcuts often leads to better decisions than the models of “rational” decision-making developed by mathematicians and statisticians. What’s the problem with the way that turkey approached risk management? But the same managers would never admit this in public.

Uncertainty 8

Uncertainty Kahneman Banking System 8

Harvard Business Review

JANUARY 9, 2015

What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? The “weaponization of finance” is also high on your list. And America’s willingness to weaponize finance has grown substantially as a consequence.

Globalization 8

Globalization Banking Politics Crisis 8