Lead Change Blog

JANUARY 24, 2019

My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. The point is that I was fortunate to have a great influence from my parents about basic behaviors (how to “show up” in life), work, and a work ethic. Nothing of me is original.

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Succession Restructuring Airlines Constraint 235

Great Leadership By Dan

FEBRUARY 19, 2019

And you demonstrate the work ethic that will push your company to reach its goals. While some might rail at learning a new software program, they’ll respect you for sitting down to train with the tech crew alongside everyone else. You establish yourself as the organizational authority. You suggest what type of behavior is acceptable.

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Objective Airlines Learning-by-Doing Ethics 244

The Practical Leader

AUGUST 16, 2023

Some managers will complain about a declining work ethic. Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. “No one wants to work anymore,” they’ll say.

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Energy Crisis Absenteeism Leadership 52

Modern Servant Leader

OCTOBER 9, 2012

On a recent flight on Southwest Airlines, I read in their magazine an article by the current CEO of Southwest, who stated they make it a practice of hiring people with a “Servants Heart.” One of my Head Custodians asked to use one of my PowerPoint lessons to hold leadership training of her crew of nine custodians.

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Servant Leader Mission Statement Greenleaf Leadership 189

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

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Press Release Succession Discount PR 160

Women on Business

JANUARY 24, 2011

For example, when my book publisher was hit by Hurricane Wilma, (thus my upcoming book was literally blown away), I turned to graphic design where I had received all my training and contacts—but with a much different business model. Design stems from USE. To test service, put yourself in the shoes of your audience’s experience.

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Press Release Discount Sharpe Advertising 100

Harvard Business Review

AUGUST 2, 2018

People do not need to know how to fly a plane to be able to spot sensible new airline routes. They are “trained” to spot patterns using an existing set of data inputs and outputs. If employees have thought about proper ethical limitations of AI, they can be important guards against its misuse. What is it good at?

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Learning-by-Doing Software Technology Travel 11