Remove Airlines Remove Finance Remove Leadership Remove Quality
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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Cast the Net Wide – Make the Most of Your Promotional Time and.

Women on Business

One half of building business is supplying quality products or services; the other half is skill in building relationships. For long-term relationship-building, be sure that your values and those of your clients mesh. Competition without relationships turns products and services turn into commodities. No one is equally expert at both.

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The Right CEO Personality for Process Improvement

Harvard Business Review

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. We all have.

Process 15
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The Big Picture of Business – What Business Must Learn: Putting.

Strategy Driven

Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. A major report to the United Nations Millennium Summit calls for changes in the way in which peacekeeping operations are organized and financed. Cargo theft costs the U.S.

Ethics 59
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Why Europe Tops 2015’s List of Global Risks

Harvard Business Review

What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? The “weaponization of finance” is also high on your list. And America’s willingness to weaponize finance has grown substantially as a consequence.