Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. systems, air travel feels a bit more like a chore than like a treat. airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines.

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Industry Stage-Gate Organization Company 278

Harvard Business Review

NOVEMBER 23, 2011

The capacity to operate a 747 is incompatible with social media smarts. Qantas Airways landed in the headlines for a tone-deaf Twitter contest that asked people to tweet their dreams for luxury air travel, including the hashtag #qantasluxury. Why airlines? And Qantas makes three. against strategic planning.

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Airlines Media Travel Marketing 15

Harvard Business Review

JULY 19, 2017

Another interesting example of small, high precision data being used to make big gains with AI can be found in the airline industry. In 2015, Boeing launched the Aerospace Data Analytics Lab in partnership with Carnegie Mellon University to develop AI technology for airlines. Crossing the Digital Divide. Sponsored by DXC Technology.

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USP Airlines Productivity Products 8

Harvard Business Review

JANUARY 13, 2014

Most carriers “bake in” a financing payment into their two year plans (monthly fees implicitly include both a wireless service and a financing payment for a new device). Customers can stop the service at any time, but to do so they have to pay off their financing balance immediately (which is akin to the early termination fee).

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Price Wireless Finance Airlines 8

Harvard Business Review

AUGUST 2, 2018

For example, I manage the finances for a team that travels very often, and I’ve been grateful for the intelligent guesswork that my expenses software extracts from receipts using machine learning: the merchant’s name, the dollar amount spent, taxes, and likely expense categorization. Insight Center. Adopting AI.

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Learning-by-Doing Software Technology Travel 13

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

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Press Release Discount Advertising Sharpe 100

Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. General Electric Operations' GE is an icon of management best practices. They have branded it “FastWorks.”

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Six Sigma Incubator Payback Period Ries 9