Harvard Business Review

AUGUST 1, 2016

The good news is that love isn’t as absent from our organizations as one might think. Some very well-known companies such as Whole Foods (founder John Mackey dedicates a whole chapter to love in his book Conscious Capitalism ) and Southwest Airlines (their NYSE ticker code is LUV) make explicit reference to love.

Organization 8

Organization Power Reference Finance 8

Harvard Business Review

JULY 19, 2017

Another interesting example of small, high precision data being used to make big gains with AI can be found in the airline industry. In 2015, Boeing launched the Aerospace Data Analytics Lab in partnership with Carnegie Mellon University to develop AI technology for airlines. How can you put these ideas to work for your company?

USP 8

USP Airlines Productivity Products 8

Chris Brady

JANUARY 18, 2011

Other leaders have established fun as a pervasive element in their very corporate culture (Southwest Airlines and Zappos come to mind). " However, it will often take a lot of work (that may not be much fun) to get to the point where the organization is correctly arranged and people have earned their way into positions of their gifting.

Travel 119

Travel Learning-by-Doing Blog Letter 119

Harvard Business Review

AUGUST 21, 2013

It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines. ERP systems, RFID , knowledge management, business intelligence) have washed over organizations.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

AUGUST 2, 2018

And it’s not necessarily the AI experts in your organization who will identify these mundane problems that AI can help solve. Instead, employees throughout the organization will be able to spot the low-hanging fruit where AI could make your organization more efficient. Insight Center. Adopting AI. Sponsored by SAS.

Learning-by-Doing 10

Learning-by-Doing Software Technology Travel 10

Strategy Driven

OCTOBER 21, 2011

The book is divided into two parts – text and cases – to provide professors with maximum flexibility in organizing their courses. Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum! The thirty-five cases can be used in conjunction with the text, or independently. magazine.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

OCTOBER 31, 2016

If you could hire only one more person for your organization this year, where would you make that hire? Understanding where those skills overlap and diverge is essential for executives looking to cultivate the next generation of channel management talent within their organizations. Laura Schneider for HBR. Somewhere else?

Marketing 8

Marketing Channel Management Incentives Survey 8

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Their advice can be invaluable.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

OCTOBER 30, 2018

Members of the hospital’s design thinking team were inspired by something they saw when they boarded a KLM Airline flight: During a pre-flight huddle of the cabin crew, team members introduced each other and then asked each other two questions on flight safety. We sometimes act as if health care organizations are big machines.

Health Care 8

Health Care Stress Morale Airlines 8

Harvard Business Review

JUNE 28, 2016

Entrepreneurs today who practice digital bricolage can construct amazing companies and organizations from existing pieces, many of which offer capabilities once available only to large businesses. Another way to pursue digital bricolage is to share data and applications across organizations. Insight Center. Sponsored by Accenture.

Entrepreneur 8

Entrepreneur Airlines Construction Short-term 8

Harvard Business Review

SEPTEMBER 29, 2014

The late Julian Simon (better known, perhaps, for his optimistic views about population growth and resource abundance) thought up the idea for having airlines auction off overbooked seats and persuaded the Civil Aeronautics Board, which used to regulate airlines fares and entry, to permit the idea in the 1970s. Economists and finance.

Strategy 10

Strategy Black-Scholes Airlines Price 10

Harvard Business Review

DECEMBER 20, 2016

These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth. Good leadership certainly helps, but more often than not, the organization will revert to business as usual. Unlocking Energy.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

HR Digest

AUGUST 1, 2019

While organizations are focused on closing the financial literacy gap, there is significant amount of work to be done to achieve true progress. The short answer is, that managers, from C-level executives to supervisors, who are financially literate appear poised to make a greater contribution to the organization’s overall profitability.

Finance 63

Finance Metrics EBITDA Handbook 63

Harvard Business Review

OCTOBER 3, 2016

Last year, Jeff Smisek, the former CEO of United Airlines, received a separation payment of $4.875 million in cash along with additional equity awards and other benefits for a total of close to $37 million after being ousted from his company. Golden parachutes can’t seem to stay out of the news. It wasn’t always like this.

Golden Parachute 8

Golden Parachute Hostile Takeover Airlines Execution 8

Harvard Business Review

AUGUST 29, 2018

Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. In their race to become faster and smarter with automation, these organizations do little more than digitally enable the status quo. For most companies, however, benefits at this scale are elusive.

Strategy 8

Strategy Content Enterprise Architecture Agility 8

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. Embrace your organization’s humanity.

Levitt 10

Levitt Christensen Competitive Advantage Welch 10

Harvard Business Review

APRIL 18, 2011

[This post is part of Creating a Customer-Centered Organization.]. The Boeing Training & Flight Services division, a 1,500-employee group at The Boeing Company that serves 500 airline customers in over 90 countries, sought to accelerate growth by reorganizing around the customer. Consider one example.

B2C 15

B2C B2B Forrester Budgeting 15

Harvard Business Review

MAY 22, 2018

Students, workers, and retirees are protesting, targeting trains, airlines, retirement homes, universities, and government offices. last year, unemployment is slowly decreasing , and public finances are improving faster than anticipated. For a start, despite the discontent in some sectors, the French economy is not doing too badly.

Proposal 8

Proposal GDP Airlines Transportation 8

Harvard Business Review

JANUARY 26, 2012

".most often the very skills that propel an organization to succeed in sustaining circumstances systematically bungle the best ideas for disruptive growth. An organization's capabilities become its disabilities when disruption is afoot." – Clayton Christensen, The Innovator's Solution.

Disruptive Innovation 14

Disruptive Innovation Hedge Venture Capitalist Venture Funding 14

Harvard Business Review

FEBRUARY 9, 2015

In its 2013 proxy statement , GE announced that it is searching for director candidates who will bring technology, marketing, finance — and “leadership” experience to the boardroom. Glenn Tilton, former CEO of Texaco and United Airlines and director of Abbott Laboratories, AbbVie, and Phillips 66, well captured the point.

Airlines 8

Airlines CEO Automotive Long-term 8

Harvard Business Review

JUNE 2, 2016

The theory describes, for example, how organizations may double their investments (in terms of money and management effort) but that does not mean they get something twice as much or twice as quickly. ” Building an organization and amassing a competitive advantage work much the same way. But that is not how organizations work.

Sports 8

Sports Management Competitive Advantage Mintzberg 8

Harvard Business Review

FEBRUARY 15, 2013

And a great potential source of talent with the right skills are professionals who change career lanes — people with experience and training in accounting, finance, human resources and strategy who leave corporate jobs to follow their passion to have a social impact.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

APRIL 5, 2012

This allowed the business to grow sales productivity by 7 percent and give back a budgeted $2 million for additional headcount — the productivity improvements allowed the sales organization to meet growth goals without adding people. Market potential adds insight to sales planning. Some approaches include: • Buy existing data.

Retail 9

Retail Incentives Tactics Pharmaceuticals 9

Harvard Business Review

NOVEMBER 23, 2010

Susaans work with senior executives over the last 30 years shows over and again that the people (mostly men) who rise to senior levels in organizations have a preference for operating in the abstract. Ive seen this in the organizations where Ive consulted. Is the balance right in your organization? We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

MAY 13, 2014

Organic growth depends on discovering breakthrough ideas, leveraging technology, and getting closer to customers. People in finance at GE, typically focused on return on investment and payback periods, love FastWorks because they get a better throughput of ideas. Product development: g etting closer to customers and moving faster.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MARCH 24, 2011

sense, it entails a potentially disastrous failure of the imagination, an inability to appreciate all the exigencies the client confronts in trying to actually get something done, much less changed, within his organization. While this may often be true in a strict I.Q. You can still find many an alum of McKinsey (or Bain & Co.,

McKinsey 14

McKinsey Consultative Waterman Intellectual Capital 14

Harvard Business Review

SEPTEMBER 27, 2016

Of course, every organization needs professional managers, and many of the great value-creation stories of business can be traced to their efforts. ” At Google, it would be “To organize the world’s information and make it universally accessible and useful.” I recognize this sounds harsh; it is.

CEO 8

CEO Class Chief Executive Officer Strategy 8

Strategy Driven

FEBRUARY 4, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. The Business Tree : Growth Strategies and Tactics for Surviving and Thriving by Hank Moore Any company or organization is like a tree. Juliano Howard T. Dickens Jr. We cannot fool them.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Deming Institute

SEPTEMBER 11, 2017

In the spirit of standardization that is growing in popularity in organizations around the world, is there room for diversity? While organizations pronounce that “standards are everything,” what can be said of the limits to uniformity and variability reduction pursuits, pulling towards zero? Does context matter?

Management 28

Management System Deming Goal 28

Harvard Business Review

APRIL 27, 2015

The best, like American Airlines, make it feel natural. The energy, finance, and technology sectors tend to tweet using a male-biased tone of voice. They use a single Twitter account to represent the organization. These divisions reflect the organization’s needs, not the customer’s.

Company 8

Company Airlines Brand Analysis 8

Harvard Business Review

MARCH 6, 2014

Or an airline in which the majority of flights crashed. Not one observational finding could be replicated. Imagine a product with a 100 percent failure rate. This, we are reminded, is the nature of scientific inquiry: the path to truth is littered with false positives and null results.

Peer Review 8

Peer Review Review Industry Wilde 8

Harvard Business Review

JANUARY 9, 2015

What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? The “weaponization of finance” is also high on your list. And America’s willingness to weaponize finance has grown substantially as a consequence.

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

NOVEMBER 1, 2017

Plus, it’s well understood by industrial organization economists that many markets are naturally rather concentrated. The solution must come from campaign finance reform, greater transparency, a broader legal definition of corruption, or other policies along those lines. The poster child for this was airline regulation.

Policies 8

Policies Airlines Politics Proposal 8