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Southwest Airlines’ Julie Weber on What It Means To Create a Purpose-Driven Culture

HR Digest

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. What does it take to maintain a sense of purpose at Southwest Airlines?

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Navigate Your Path to Success

Women on Business

Gretchen Glasscock said: Navigate Your Path to Success: I have always traveled quite a bit for business, and before every trip I would d… [link] [.] Often this meant trying to read Mapquest directions while driving on a highway or in the dark. This post was mentioned on Twitter by Gretchen Glasscock and others. Thanks for the post!

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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. systems, air travel feels a bit more like a chore than like a treat. airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines.

Industry 269
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Cast the Net Wide – Make the Most of Your Promotional Time and.

Women on Business

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Ideas come from everywhere!

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How an American Express Executive Drives Growth

Harvard Business Review

Schulman: The global head of human resources at American Express was on the board at Virgin Mobile, where I was CEO. Leadership' Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline. Excerpts: HBR: Why did you decide to come to Amex?

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Case Study: Challenge the Boss or Stand Down?

Harvard Business Review

Thomas Green winced as he reread an e-mail message from his new boss, Frank Davis, marketing director for the travel and hospitality group at D7 Displays. Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. Tom interrupted.