Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Women on Business

JANUARY 24, 2011

For example, when my book publisher was hit by Hurricane Wilma, (thus my upcoming book was literally blown away), I turned to graphic design where I had received all my training and contacts—but with a much different business model. Design stems from USE. To test service, put yourself in the shoes of your audience’s experience.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

NOVEMBER 17, 2015

It must be lived by top management as exemplified in their behavior and in the design of their management and human resource policies and practices. Without a set of policies and practices that reflect the human values of love, responsibility, authenticity fairness and trust, a firm has the name but not the game.

Company 8

Company Teamwork Commitment Airlines 8

Cooperperson

SEPTEMBER 12, 2022

My case led to changing, among other things, job titles, like draftsman to graphic artist, airline stewardess to flight attendant, and manpower to human resources. And initially my petition was denied in a 15-page decision that, before the internet, went viral and made international news.

Chief Executive Officer 78

Chief Executive Officer Self-aware Education Airlines 78

Harvard Business Review

FEBRUARY 15, 2013

And a great potential source of talent with the right skills are professionals who change career lanes — people with experience and training in accounting, finance, human resources and strategy who leave corporate jobs to follow their passion to have a social impact. About 75% come from the private sector.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

FEBRUARY 28, 2011

Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. At a training session in Boston, Tom hit it off with Shannon McDonald, the division vice president. Airline kiosks represent a mature, saturated market. Tom interrupted.

Case Study 15

Case Study Airlines Hotels Software 15

Harvard Business Review

AUGUST 18, 2011

Fourth, and perhaps most indicative of the depths of the change at IBM, training has taken on paramount importance. The company invests approximately $1700 per IBM employee to train people to new skill areas needed by the company, including interactive and interpersonal skills.

Learning Curve 13

Learning Curve Globalization Airlines Training 13