LDRLB

MAY 26, 2014

The most recent being Big Bang Disruption: Strategy in the Age of Devastating Innovation. Paul Nunes and I have known each other for many years, and we’ve both been writing about the subject of disruptive innovation from different vantage points and different angles. DAVID: Yeah. You call it this big bang disruption.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Deming Institute

JANUARY 19, 2017

Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). Often innovative solutions can be found if you expand the scope of what you see as the system. Dr. Deming talked about these same ideas.

Deming 28

Deming Christensen System Innovation 28

Strategy Driven

JANUARY 21, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Remove them and you will find more time to focus on innovation. Once you know, rebalance or change your strategy to deliver optimum returns.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

OCTOBER 18, 2016

How does your organization manage the money it spends on digital? In essence, digital investments should be planned and managed according to their current and future contribution to business performance. The portfolio tool can be used as a common frame of reference in management discussions about a number of areas.

Tools 8

Tools Competitive Advantage Operations Technology 8

Strategy Driven

NOVEMBER 7, 2011

In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. Top executives have the vision, but often fail to get buy-in from managers who have to carry out the change initiative. Business Improv !

Strategy 70

Strategy Kotter RASCI Motivation 70

Harvard Business Review

NOVEMBER 7, 2013

More than a tool for differentiation, it is a tool for spurring creative thinking. Southwest Airlines consistently monitors customer feedback using Net Promoter, a tool that measures customer satisfaction by tracking whether a customer would recommend the airline to a family or friend.

Airlines 8

Airlines Banking Creativity Brand 8

Harvard Business Review

JUNE 28, 2016

Over the last 15 years, Internet giants have built platforms or utilities on top of the Internet that make innovation easier and faster. The trick for entrepreneurs and digital innovators, then, is to use a bricolage strategy to obtain modern digital infrastructure and tools to transform existing businesses or conceive and build new ones.

Entrepreneur 9

Entrepreneur Airlines Construction Short-term 9

Harvard Business Review

MAY 28, 2015

Managers constantly try to fit new market needs to existing processes and routines. And then the innovators improve the technology steadily over time, allowing it to serve more and more of the overall market, which causes great trauma for incumbents who stuck to their legacy ways of doing things. Several U.S.

Technology 8

Technology Depreciation Christensen Short-term 8

Harvard Business Review

MARCH 10, 2015

Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” Airlines have clearly calculated that customers who spend more are more valuable to them than customers who fly more.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. And they can create a lot of value by generating new business.

Bottom-up 9

Bottom-up Operations Training Efficiency 9

Harvard Business Review

MAY 19, 2015

His letter announced a compensation restructuring, which accompanied a dismantling of hierarchy and the introduction of self-managed, self-organizing teams throughout the company. Innovation, customer delight, and profits would all follow from it. Two years in, Stayer fired three top managers because they kept deferring to him.

Management 8

Management Long-term System Delegation 8

Harvard Business Review

APRIL 7, 2014

Many modern businesses take stock in the reality of disruptive innovation and try to react accordingly. Pundits and managers alike readily cite reasons including the stresses of business model innovation or the difficulty of making small experimental investments inside the four walls of an established organization.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Harvard Business Review

JANUARY 10, 2014

But it will be important for managers to know when to use each of these types of deals. A decline in economic uncertainty in 2014 will now support bolder strategic moves by managers. The big ones between large companies, in particular, are blunt tools that are costly when they fail. How do you manage the variety of deals?

Restructuring 8

Restructuring Trends Long-term Short-term 8

Harvard Business Review

JULY 22, 2016

Organizations that manage digital networks (we call them network orchestrators) are different from traditional product and service providers. Use existing tools. ” Companies that go this route use preexisting digital platform tools to engage their networks. Here are three ways it can be done.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

You're Not the Boss of Me

MAY 11, 2009

When the objectives of an assignment are unclear or people don’t have the tools they need to get the job done. Delegating an assignment that is not well thought out or does not include the tools necessary to implement it, is pretty much guaranteeing failure. As such, risk is an inherent part of business life. Or, when G.E.

Delegation 40

Delegation Crisis Blog McCarthy 40

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JUNE 29, 2016

We expect the drone market to surge to nearly $7 billion by 2020 globally, driven by regulatory clarification, continuously decreasing component costs, and – most important– ongoing innovation that connects drone capabilities to big-data analytics. Insight Center. How Digital Business Models Are Changing.

Competitive Advantage 10

Competitive Advantage Company Outsourcing Analysis 10

Harvard Business Review

DECEMBER 23, 2016

Heat degrades the substrate of innovation, while light catalyzes it.” Similar failures among cockpit crews can lead to airline crashes. Lilly’s research shows these same effects can happen between members of alliance innovation teams. Focus your conflict-management resources where it matters most.

Productivity 8

Productivity Products Survey Strategic Fit 8

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Connect as many strengths and resources as possible, for innovation lives in fresh combinations. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. One typical reason is that top executives haven’t managed to clarify something even more fundamental: how much priority they place on increasing profit margins.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

JUNE 30, 2014

Baker, a professor at the Ross School of Business at the University of Michigan, and Innovation Places’ Nathaniel Bulkley focus in on two common types of generalized reciprocity: paying it forward and rewarding reputation. The two mechanisms managed to interact harmoniously, with paying it forward lasting longer over time.

Reputation 11

Reputation Cooper Airlines Self-aware 11

Harvard Business Review

OCTOBER 30, 2014

The CMO and head of sales should take the lead in pulling their departments together to jointly identify the best growth opportunities and translate the resulting insights into tools and plans the marketing and sales teams can use. One important way to focus the effort is by managing the sales pipeline together. “It

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

JUNE 7, 2012

Buyers increasingly expect to check with their peers before they'll purchase from a company — using social media, peer communities, old fashioned live events and conferences, personal and professional networks, and other connective tools. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

JUNE 24, 2013

This area of innovation is where mobile payment companies want to play, especially in markets where such technology is less than ubiquitous. We asked Square''s CFO and Operations Lead, Sarah Friar , for perspectives on this technology, what it means for marketers, and how to manage in the world of mobile innovation.

CFO 8

CFO Loyalty Technology Definition 8

Harvard Business Review

JUNE 7, 2012

Buyers increasingly expect to check with their peers before they'll purchase from a company — using social media, peer communities, old fashioned live events and conferences, personal and professional networks, and other connective tools. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 12

Reference Tips Media Case Study 12

Harvard Business Review

NOVEMBER 6, 2015

Many of the things we need to know to be successful – to innovate, collaborate, solve problems, and identify new opportunities – aren’t learned simply through schooling, training, or personal experience. As a manager for Bain & Co. billion per year from employees failing to share knowledge effectively.

Company 8

Company Licensing Knowledge Management Transportation 8

Harvard Business Review

FEBRUARY 27, 2017

Meanwhile, business was free to focus on generating growth, productivity, innovation, and, ultimately, societal wealth. Such ecosystems even the playing field for individuals and small firms to participate in technological progress, catalyzing both employment and innovation.

Globalization 8

Globalization Supply Chain Human Capital Long-term 8

Harvard Business Review

APRIL 12, 2013

Equally important, it depends on how well they manage communication throughout their organization. He blitzed each core constituency — senior managers, store managers, customers, media, analysts, shareholders, and employees — with various communications concisely presenting the case for change or a particular decision."

Company 8

Company Video CEO Crisis 8

Strategy Driven

FEBRUARY 4, 2011

Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. This book states the case for more of a macro-focused approach to management. For every 1-cent reduction in the cost of jet fuel, the airlines save $170 million.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

APRIL 20, 2016

Software doesn’t simply make existing products smarter or existing processes more efficient; it enables new models of delivery, engagement, and innovation that are far more productive and informative than the old. Pratt & Whitney has partnered with IBM to enhance its engine management offering.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. “They want to see their product commercialized.”

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

MAY 25, 2018

Companies are seeking to be quicker on their feet and more innovative. ” Another is, “How will a company like that ever be managed?” Likewise, the airlines have demonstrated that well-constructed alliances can be a powerful way to build market position and capitalize on scale.

Incubator 8

Incubator Insurance Cost of Capital Competitive Advantage 8

Harvard Business Review

MARCH 19, 2015

Bringing new technology and tools into your organization can increase productivity, boost sales, and help you make better, faster decisions. According to a study by MIT Sloan Management Review and Capgemini Consulting, the vast majority of managers believe that “achieving digital transformation is critical” to their organizations.

Technology 8

Technology CRM Training System 8

Harvard Business Review

JANUARY 5, 2015

Our 2015 trends offer great opportunity – along with some unusual new challenges – for managers in all industries. With a $40 billion paper valuation , the simple app connecting drivers to passengers is now worth more than Halliburton Corporation, Aetna, General Mills, Delta Airlines, Kraft Foods, and Charles Schwab.

Trends 8

Trends Retail Learning-by-Doing Banking 8

Harvard Business Review

JUNE 20, 2014

This popular triumph of the “ heuristics and biases ” literature pioneered by psychologists Daniel Kahneman and Amos Tversky has made us aware of flaws that economics long glossed over, and led to interesting innovations in retirement planning and government policy. What’s the problem with the way that turkey approached risk management?

Uncertainty 10

Uncertainty Kahneman Banking System 10

HR Digest

JANUARY 10, 2024

The ability to manage change determines the fate of any organization. Companies that effectively manage change thrive, while those unable to do so ultimately fail from irrelevance. This second type of change management is critical because it creates meaning and purpose around the other challenges.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

DECEMBER 20, 2016

It’s not yet clear what Trump’s election means for issues that impact companies’ efforts to manage environmental and social issues. The UN also agreed to slash emissions from the airline industry. One energy hog, the IT sector, has managed to level off energy use in data centers. days of innovation).

Energy 8

Energy Banking Chemicals Globalization 8