Leading Blog

JANUARY 16, 2023

Instead, they start with a strong business strategy and an acute understanding of who they are as a brand. A challenger strategy. Challenger brands require a marketing strategy that challenges category convention and doesn’t simply mimic the moves of the leader or other successful category competitors. Challenger promises.

Brand 288

Brand Advertising Marketing Strategy Competitive Advantage 288

Mills Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. Today’s systems are complicated and complex* requiring different leadership capabilities throughout the organization. Apparently, the software could have been better designed both in functionality and UI/UX.

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Software Supply Chain Airlines Leadership 173

Leading Blog

MAY 12, 2021

Forecasting is a less creative process and does not anticipate significant shifts in the business environment, which can cause considerable challenges for organizational strategy and a firm’s performance. passenger traffic for airlines).

Scenario Planning 286

Scenario Planning Planning Uncertainty Airlines 286

Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Management Excellence

JANUARY 4, 2023

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Airlines 40

Airlines Strategy Risk Management Deming 40

Mills Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. Today’s systems are complicated and complex* requiring different leadership capabilities throughout the organization. Apparently, the software could have been better designed both in functionality and UI/UX.

Software 91

Software Supply Chain Airlines Leadership 91

Strategy Driven

OCTOBER 14, 2013

Mostly on major airlines, but because I’m more interested in flying non-stop than getting travel miles or points, I take whatever airline is most convenient for my schedule. This past Friday I found myself flying Alaska Airlines from Atlanta, Georgia, to Portland, Oregon. I hope airline employees at your airport act that way!

Airlines 58

Airlines Open-book Customer Loyalty Competitive Advantage 58

Lead Change Blog

APRIL 4, 2016

Leaders face “El Niños”: market downturns, a coup in Africa, airline strikes, terrorist attacks. Scenario planning, a strategy first employed by Royal Dutch Shell, brings experts from a wide range of fields together to discuss actions if different scenarios take place. You name it.

Scenario Planning 150

Scenario Planning Airlines Leadership Fashion 150

Tanveer Naseer

MARCH 18, 2014

In leadership circles, we’re constantly on the lookout for sage advice on what it takes to succeed; of what skills, competencies, and/or strategies leaders should employ and exemplify to succeed in today’s challenging, ever-changing work environment.

Succession 276

Succession Leadership Commitment Learning-by-Doing 276

General Leadership

JANUARY 12, 2016

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Its 9:45am at Chicago’s O’Hare International Terminal as American Airlines Flight 1693 hums patiently at Gate K18 on the snow-covered ramp as passengers take their seats. Read more at [link].

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Airlines Advice Leadership Planning 150

The Center For Leadership Studies

MARCH 29, 2021

He worked as an interior mechanic for Continental Airlines and found a wallet a passenger had left behind in a first-class seat pocket. Engagement magically appears at the intersection of personal responsibility and employee-centered leadership!”. The post Leadership and Engagement: Is it Really That Simple?

Leadership 95

Leadership Document Airlines Learning-by-Doing 95

HR Digest

MAY 3, 2019

The modern economy demands transforming companies endlessly, necessitating profound changes in the workforce and talent strategy. These forces are reshaping the role of HR and putting pressure on the HR Executive to become much more than a game changer and the leader who enables business strategy. Diane Gherson, CHRO, IBM.

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Power Ries Human Resources Airlines 75

Lead Change Blog

MARCH 13, 2015

His leadership skill, coupled with his dynamic personality, dedication to higher purpose, love for his people, and will to succeed, as well as his lack of ego, has made Southwest a very successful company. At Times of Leadership Transition. That is also true in leadership.

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Planning Succession Airlines Training 150

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Posted in Uncategorized 10 Responses to “When Servant Leadership Goes Awry&# Kevin W. Please stop by again!

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Servant Leader Greenleaf Leadership Airlines 250

Lead Change Blog

JANUARY 24, 2019

My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. David Nielson brings over four decades of corporate, Fortune 500, and private consulting experience in organizational change management, leadership development, and training. Nothing of me is original.

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Succession Restructuring Airlines Constraint 235

In the CEO Afterlife

JULY 2, 2013

Airlines, cable providers, telecommunication firms, and credit card companies promise customer service every day. Branding Leadership Marketing Strategy Advertising Consurmer Packaged Goods Social Media Theodore Levitt Vision' In today’s world of business, this happens to be the distinction that separates winners from losers.

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Marketing Levitt Telecommunications Brand 257

Jesse Lyn Stoner Blog

APRIL 26, 2016

Consider the seamless transition at Southwest Airlines when founder Herb Kelleher stepped down compared with Disney’s two decades of floundering after the death of Walt Disney. The post The True Test of a Vision appeared first on Seapoint Center for Collaborative Leadership.

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Airlines Examples Company Leadership 120

Tanveer Naseer

FEBRUARY 21, 2012

That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”.

Innovation 189

Innovation Leadership Airlines Brand 189

Great Leadership By Dan

OCTOBER 15, 2015

On the first point, people need look no further than restaurants and airlines. Southwest Airlines is a great example; flight attendants and pilots joke all the time. Contrast this with virtually all other American airlines, whose people sport grim looks and often act irritably with customers. Which airlines perform the best?

Airlines 120

Airlines Human Resources Mayo Politics 120

Leading Blog

JANUARY 14, 2019

As a result, they are viewed as having less leadership potential. Strategy formulation and implementation remain largely disconnected from one another. Consequently, they adopt copycat approaches rather than creating distinctive strategies.”. American Airlines competes against Skype and WebEx, not just Delta and United.”.

Creativity 268

Creativity Benchmarking Learning-by-Doing Construction 268

Mills Scofield

FEBRUARY 20, 2014

Its 9:45 am at Chicago’s O’Hare International Terminal as American Airlines Flight 1693 hums patiently at Gate K18 on the snow-covered ramp as passengers take their seats. Communication Culture Leadership Lt. Matthew Fritz Smartbrief Strategy Switch and Shift' Read the rest here.

Planning 107

Planning Airlines Strategy Leadership 107

Great Leadership By Dan

APRIL 6, 2017

We’ve worked with four-star generals who describe their leadership method this way: “I give my people the bottom line of what’s gotta happen. They’re on the ground, in the midst of the action, and are best at coming up with their own strategies for how to accomplish those goals.” But his stereotyping of generals is not accurate.

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Delegation Airlines Seminar Bottom-up 217

HR Digest

DECEMBER 26, 2019

This HR leader's strategy has been to observe the business environment and culture at Tesla and see what enhancements needed to be brought in. He believes that connecting with people who work with you is the crux of leadership. Julie Weber, Vice President and Chief People Officer, Southwest Airlines.

Mayo 98

Mayo Human Resources Airlines Agility 98

Jesse Lyn Stoner Blog

APRIL 3, 2012

Ready to take the leap, Richard, the president, asked me to facilitate a strategy meeting with the senior leaders. And he was confident that he had put together the right leadership team to take them there. For example, when the charismatic chairman of Sony, Akio Morita, stepped down, Sony lost its market leadership in electronics.

Airlines 228

Airlines Loyalty Motivation Strategy 228

Leading Blog

JULY 25, 2019

Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. Learn more at sunordic.org. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *.

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Innovation Organization Bottom-up Airlines 222

Lead Change Blog

JULY 29, 2016

In two previous posts, I shared about the strategies of using self-reflection and community building , and in this one, I will share the last key strategy for developing a meaningful workplace: engage in serving others through your work. Then it customizes a science-based strategy to your personal search for purpose.

Audience 150

Audience Airlines Bond Bottom-up 150

Lead Change Blog

FEBRUARY 17, 2016

Strategy guru Gary Hamel wrote in the Harvard Business Review: “Corporations around the world are reaching the limits of incrementalism. When I first met then Southeast Airlines CEO, Herb Kelleher, we were both working the booth at the 1997 BookExpo at Chicago’s McCormick Center. Fun Leaders Are Real. Fun leaders are about light.

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Six Sigma TQM Airlines Wilde 150

Chart Your Course

OCTOBER 27, 2014

Rewards programs are by far one of the most effective retention strategies. Anticipatory service is another effective retention strategy. An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service. Live Chat Online.

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Quality Succession White Paper Customer Loyalty 182

LDRLB

JUNE 1, 2012

Jennings presents some clear strategies and includes profiles of “reinventors” like Starbucks, Southwest Airlines and Smithfield Foods. Much of material Jennings presents can be found elsewhere, however Jennings does a masterful job blending these strategies with research and case studies to support them.

Company 94

Company Airlines Case Study Proposal 94

Strategy Driven

NOVEMBER 7, 2011

This idea is supported by Harvard Business School Professor John Kotter, authority on leadership and change, who finds that in order to succeed, 75% of the company’s management, needs to ‘buy into’ the change. You just finished reading Buy-In - The Imperative Strategy ! for employees of a large government agency.

Strategy 70

Strategy Kotter RASCI Motivation 70

In the CEO Afterlife

APRIL 8, 2012

I’d suggest hearing aids for the executives of BP, AT&T, Bank of America, American Airlines, and Charter Communications (cable TV provider). While the speed of a snail is the most common knock against big company bureaucracy, there are several other similarities between the species. Snails can’t hear. Snails live in a protective shell.

Company 212

Company Bureaucracy Airlines Banking 212

Decker Communication

JULY 10, 2019

This is where communications training and coaching, and particularly our consulting , has a huge impact on influence, culture, and execution of strategy. As our chairman, Bert Decker likes to state in regards to flying various airlines: “ If the tray table is dirty, what is the engine like? What about the mechanics?”

Airlines 75

Airlines Training Engineering Learning-by-Doing 75

Coaching Tip

OCTOBER 28, 2015

This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong. Unfortunately, there are too many healthcare organizations where both the board and key leadership are risk averse. Employees have to maintain a "can-do" attitude.

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Health Care Management Airlines Long-term 70

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Review the organization’s performance and reward strategy. Implement the strategy with empathy and care. Executive Pay.

Short-term 59

Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Review the organization’s performance and reward strategy. Implement the strategy with empathy and care. Executive Pay.

Short-term 52

Short-term Committee Incentives Long-term 52

Jesse Lyn Stoner Blog

DECEMBER 31, 2011

I’ve had the good fortune to connect with and learn from some of the great leadership bloggers. 5 Easy Ways To Tell If An Organization Is REALLY Values-Driven What do Zappos, Ben and Jerry’s, and Southwest Airlines have in common? I still find the shorter the post, the longer it takes me to write.

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Self-aware Airlines Guidelines Learning-by-Doing 147

Sales Wolf Blog

NOVEMBER 1, 2010

Michael Haberman, HR Observations : "Hire Attitude vs. Aptitude": A Lesson From Disney - Southwest Airlines is famously known for having a talent management philosophy of "hire for attitude, train for skill"  Disney - another consistently high performing organization - shares that same philosophy towards employee selection.

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Blog Middle Management Talent Management Human Resources 157