Eric Jacobson

OCTOBER 16, 2011

I always look forward to my flights on Southwest Airlines. That's because I get to read Gary Kelly's (Chairman, President and CEO) monthly column in the airline's in-flight magazine. This month, Kelly speaks to Southwest's Core , a core of values and company culture principles that leaders should emulate.

Airlines 71

Airlines Magazine CEO Company 71

Lead Change Blog

MAY 20, 2021

The true story is a part of the Southwest Airlines folklore—stories you would retell around the corporate campfire. “Be courageous” is one of Southwest Airlines’ Warrior Spirit core values. John Ellis wrote a powerful article entitled “Strategy” that appeared in Fast Company magazine.

Leadership 226

Leadership Airlines Letter Audience 226

Eric Jacobson

JUNE 28, 2011

Southwest Airlines is celebrating its 40th year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971. airline to offer a profit-sharing plan, in 1974. Employees now own 13 percent of the airline. airline to establish a home page. The lessons provide good tips for business leaders.

Airlines 82

Airlines Travel Magazine Crisis 82

Lead Change Blog

DECEMBER 10, 2018

I chuckled at the headline in an airline magazine as I planned this article. “Change is in the air.” That’s a constant, as we repeatedly hear that the pace of change will never be slower than it is today. Still, most people struggle with the reality of yet more change on the horizon.

Team 319

Team Airlines Brainstorming Morale 319

Eric Jacobson

DECEMBER 28, 2011

Southwest Airlines celebrated its 40th this year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971. airline to offer a profit-sharing plan, in 1974. Employees now own 13 percent of the airline. airline to establish a home page. A crisis can contain the germ of a big idea.

Airlines 69

Airlines Travel Magazine Crisis 69

Eric Jacobson

JUNE 19, 2012

Yesterday, Southwest Airlines celebrated its 41st anniversary. Chairman, President and CEO, Gary Kelly, shares some insights into the airline' culture in the June issue of the airline’s in-flight magazine. If you have been following my blog for the past year you know I’m a big fan of Southwest.

Airlines 56

Airlines Examples Magazine Follow-up 56

Eric Jacobson

MARCH 28, 2011

If you've flown Southwest Airlines you know they're tops in airline customer service, driven by a leadership style that creates a company-wide culture where all employees own that culture.

Airlines 65

Airlines Committee Leadership Styles Magazine 65

CEO Insider

MAY 14, 2019

CEOWORLD magazine. Domestic airlines do not offer the luxurious and exclusivity elite air travel deserves. […]. CEOWORLD magazine. What It Takes To Fly The Skies Private With Moshe Malamud. It’s no secret that the commercial air travel experience over the past decade has become a growing headache. Alexandra Dimitropoulou.

Airlines 80

Airlines Travel Magazine CEO 80

Eric Jacobson

DECEMBER 3, 2009

If you've flown Southwest Airlines you know they're tops in airline customer service, driven by a leadership style that creates a company-wide culture where all employees own that culture.

Airlines 50

Airlines Committee Leadership Styles Magazine 50

Rich Gee Group

SEPTEMBER 19, 2014

” - From Spirit Magazine, Southwest Airlines. To avoid a midweek nosedive in efficiency, take a look at the big picture when planning your workweek, and truly recharge over the weekend. Too many of us fall into the trap of doing chores and running errands instead of spending quality time with loved ones.”

Productivity 271

Productivity Products Airlines Tips 271

First Friday Book Synopsis

OCTOBER 1, 2013

Bob''s blog entries "five strategic arts" The Art of Possibility and Southwest Airlines) CEO David Neeleman Coach John Wooden of U.C.L.A Dell Earl Bakken Fortune Magazine Grameen Bank Herb Kelleher Intel JetBlue Airlines Medtronic Raymond T. Yeh Singapore Southwest Airlines Stephanie H.

Airlines 75

Airlines Books Review Banking 75

Rich Gee Group

AUGUST 26, 2014

In the past, when I worked years ago in Marketing, we used to comment on how upper management would get their direction — we called it “Management by Airline Magazine” If a CEO or President saw an interesting article on one of their flights, they would always barge into my office and exclaim, “Why aren’t we doing this?

Objective 232

Objective How To Airlines Tips 232

HR Digest

MAY 3, 2019

We say this with confidence, based on our interviews with HR Executives from companies such as IBM, Johnson & Johnson, Southwest Airlines, SAP, and Tesla, all of which act on their commitment to developing the people side of their businesses. Julie Weber, Vice President and Chief People Officer, Southwest Airlines.

Power 75

Power Ries Human Resources Airlines 75

CEO Blog

JUNE 2, 2014

She simply had some time on her hands and started reading recipe books and gourmet magazine. And she also started selling to airlines. Airlines did not fly. I read an awesome and inspirational book by Susan Axelrod - With Love and Quiches - A Long Island Housewife''s Surprising Journey from Kitchen to Boardroom.

Airlines 138

Airlines Audience Magazine Books 138

First Friday Book Synopsis

OCTOBER 28, 2013

magazine Jack Welch Leonardo Da Vinci Make-A-Wish Foundation New York Times Newell Rubbermaid Oracle Corporation Pat Lencioni''s Latest Point of View: The Lost Art of Simplicity Rudy Guiliani SAP Southwest Airlines Sybase The Five Dysfunctions of a Team The Table Group Inc The Three Signs of a Miserable Job the US Military Academy at West Point.

Welch 75

Welch Airlines Drucker Magazine 75

HR Digest

DECEMBER 26, 2019

I would say [HR is] moving from processing paper to making sure individuals feel valued in the organization,” said an employment attorney to SHRM magazine. Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Diane Gherson, CHRO, IBM.

Mayo 98

Mayo Human Resources Airlines Agility 98

Tanveer Naseer

FEBRUARY 14, 2011

You may remember the United Airlines commercial a number of years ago -. The punchline was handing everyone airline tickets (before e-tickets, so you know it is old) to go out and talk to Customers. Don’t create a new PowerPoint – shut up and listen. Are you only reading the journals and newsletters of your industry?

Airlines 190

Airlines Industry Tactics Newsletter 190

Marshall Goldsmith

MAY 23, 2016

On one airline alone, I have 12 million frequent flyer miles. Alan is the former CEO of the Ford Motor Company and was ranked by Fortune magazine as the third greatest leader in the world in 2014. For years now I’ve done three things: I give talks, I coach executives, and I write books and articles. I travel constantly.

Airlines 119

Airlines Drucker Video Energy 119

Steve Farber

FEBRUARY 23, 2012

I know airlines are service businesses with a responsibility to do whatever it takes to please us, the paying customers. Dashing through the airport she zipped into a newsstand and bought a People magazine and a Kit-Kat candy bar. A few proud minutes later Judy gets into her car and puts her magazine down on the seat.

Airlines 81

Airlines Magazine Class Newsletter 81

Lead Change Blog

DECEMBER 17, 2015

On Southwest Airlines Flight 22 from El Paso to Phoenix, the flight attendant accepted assistance from two adoring passengers to help pass out peanuts to fellow passengers. Take it from the City of Santa Clarita (California), selected by Money Magazine as one of the Top 25 places to live in the U.S.

Brand 150

Brand Airlines Wilde Tools 150

Eric Jacobson

FEBRUARY 8, 2011

Towle, in an interview featured in the airline's in-flight magazine, says there can't be a disconnect between management and the frontlines. Equally important for United is listening to its frontline employees.

Airlines 61

Airlines Magazine Team Management 61

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

The Practical Leader

FEBRUARY 13, 2012

“We have always felt that a company is much stronger if bound by love rather than by fear,” explains Herb Kelleher, co-founder and former CEO of Southwest Airlines. .” This approach won Saachti & Saachti a $US 403 million contract with JC Penney. ” Ya gotta love it! ” Ya gotta love it!

Airlines 53

Airlines P&L Collins Leadership 53

First Friday Book Synopsis

JULY 20, 2011

Here is an excerpt from an article written by Mel Stark and Mark Royal for Talent Management magazine (5/10/2011). To check out all the resources and sign up for a free subscription to the TM and Chief Learning Officer magazines published by MedfiaTec, please click here. * * * Experts from Hay Group, which partnered with [.].

Magazine 93

Magazine Talent Management Company Resources 93

First Friday Book Synopsis

MAY 11, 2012

Here is a brief excerpt from an article written by Halley Bock for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and/or Chief Learning Officer magazines published by MedfiaTec, please click here. * * * Don’t just tell your employees they’re your most valuable [.].

Talent Management 80

Talent Management Management Magazine Resources 80

Rajesh Setty

JANUARY 12, 2013

.” As most of you know, Richard started his entrepreneurial journey by starting and running the “Student” magazine. One day, Patricia Lambert from the media giant IPC reached out and made an offer to buy the “Student” magazine for 80,000 Pounds PLUS Richard will get a job to continue as editor of the magazine.

Magazine 38

Magazine Airlines Wilde Letter 38

Modern Servant Leader

OCTOBER 9, 2012

On a recent flight on Southwest Airlines, I read in their magazine an article by the current CEO of Southwest, who stated they make it a practice of hiring people with a “Servants Heart.”

Servant Leader 189

Servant Leader Mission Statement Greenleaf Leadership 189

Building Personal Strength

FEBRUARY 25, 2010

I was surprised to see that the inside blurb referred to a story published in a magazine I hadn’t heard of before. The magazine had published that one issue and then was discontinued. When the book arrived, I was delighted that the dust jacket was still intact. Apparently, it was the only copy in existence.

Library 90

Library Due Diligence Travel Document 90

Strategy Driven

JANUARY 21, 2011

sascom Magazine sas com Magazine is the quarterly publication of the SAS Institute, Inc. Subscribe now to get your subscription to this award-winning quarterly magazine. sas com Magazine can also be accessed online at www.sas.com/sascom. This article was republished with the permission of sas com Magazine.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Sales Wolf Blog

NOVEMBER 1, 2010

Successories Motivational Products Talent Managment Magazine Testing and Assessments - An Employers Guide to Good Practices Testing and Assessments - DOL The Rainmaker Group - Possibility Maximization An amazing group of people commited to making a difference in the world they live - one soul, one organization, one Customer Experience at a time. .

Blog 157

Blog Middle Management Talent Management Human Resources 157

Harvard Business Review

APRIL 3, 2015

I’m no road warrior, but I do clock an average of 100,000 miles a year, meaning I have some elite status on various airlines. Once I became too pregnant to fly, I decided to contact the airlines to make sure I could hold on to my miles despite the fact that most airlines have year-end deadlines for collection and rollover.

Media 8

Media Airlines Travel Brand 8

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Examine inspiring books and magazines in related fields.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 14

Airlines Report Guidelines Discount 14

Strategy Driven

OCTOBER 21, 2011

Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum! The business research done at Harvard, Stanford, Michigan, and my research at Darden Business School all finds that happy employees make for happy customers.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

HR Digest

SEPTEMBER 1, 2020

Recent weeks have seen a spate of layoffs being announced by the retail, beverages and the airlines industries totaling nearly 200,000 in number. MGM Resorts International, United Airlines and Coca-Cola are the latest to announce that the furloughed employees have been let go. million, says a MarketWatch report. .”

Industry 75

Industry Airlines Retail Banking 75

Harvard Business Review

NOVEMBER 23, 2011

They ask, "If we were a cable TV channel or a mass market magazine, what would our content, tone, and the experience we offered be? Target's "On the Dot" online magazine similarly teems with links to featured products. Here are four publishing approaches retailers are trying: The Mass Publisher. What topics could we own?"

Brand 15

Brand Retail Fashion Supply Chain 15

Harvard Business Review

AUGUST 10, 2015

The reason Colvin’s argument is important is because he is speaking through the megaphone of Fortune magazine to the real audience that has to be convinced: the management community. In airlines, for example, seat pricing and crew scheduling optimization systems are practically part of the woodwork.

Competitive Advantage 8

Competitive Advantage Storytelling Airlines Human Resources 8