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A Culture of Trust

Coaching Tip

Cialdini, author of The Psychology of Persuasion (William Morrow, 1993). Related articles. The rule says that we should try to repay, in kind, what another person has provided us." Robert B. Source: Paul J. Zak: Trust Factor: The Science of Creating High-Performance Companies. Workplace Culture is Key. Do You Love Your Job?

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Givers give without expectation of immediate return.

Coaching Tip

Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993). John Agno: Can't Get Enough Leadership. Related articles. Rule for Reciprocation: "One of the most potent of the weapons of influence around us is the rule for reciprocation. Give and Take: A Revolutionary Approach to Success.

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Great Leaders Embrace Office Politics

Harvard Business Review

Jill was one more victim of what I call the “Kumbaya” school of leadership, which says that being open, trusting, authentic, and positive — and working really hard — is the key to getting ahead. ” CEO biographies and leadership literature perpetuate this “just world” myth.