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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business Review

Along these lines, California startup LEDR Technologies is pioneering techniques to predict team performance. One client of Change Logic’s has built a dashboard for identifying recruitment and attrition in must-win talent populations. Developing these sorts of metrics will not be quick or easy.

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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business Review

Those analyses rely on publicly available data sources, but software providers have accumulated growing amounts of private data on almost every aspect of their customers’ technology, operations, people, and strategies. It is even possible to hold up the data mirror to individual technology users.