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Improve Your Leadership Skills with Better Planning and Decision-Making

thoughtLEADERS, LLC

I recently sat down with David (Ledge) Ledgerwood from the Leaders of B2B podcast to discuss improving leadership skills through better planning and decision-making. On this episode of the Leaders of B2B podcast, David Ledgerwood and I discussed some leadership lessons that can help B2B business leaders become more successful.

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Reimagining B2B Brand Awareness Through Real Faces: How it Benefits Organizations

thoughtLEADERS, LLC

Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World. One way to do this is by presenting people with opportunities to be recognized for their expertise: this not only nurtures outstanding results by building confidence among employees but also boosts the visibility of the brand.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. A commitment to ongoing improvement via customer service training and retraining, from orientation (onboarding) onward.

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Why Professional Development Is Important

Strategy Driven

And professional development cannot only benefit your career but your personal life too. Professional development is important and it can bring benefits not only to the people who decide to take this step in their career but also to employers. So, why is professional development important? Investing in the Future.

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Replacing the Sales Funnel with the Sales Flywheel

Harvard Business Review

I’ve been using the sales funnel for 28 years, my whole career. When I started my career, the most profitable application of force was in sales. If your business is B2C, the train is about to leave the station. If you’re B2B, the train is parked in the station, but it’s leaving soon.

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More Universities Need to Teach Sales

Harvard Business Review

” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century. And companies performed the training, not schools. It should continue with the cross-disciplinary study relevant to realistic training in the area.

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Improve Your Resume by Turning Bullet Points into Stories

Harvard Business Review

Career Transitions. Leaving a Stable Job to Create Your Dream Career. Here’s how he labels himself: “Start-Up Builder * Brand Strategist * Marketing Head” And below is how he summarizes his career accomplishments, clearly communicating what he’d bring to a new position. You and Your Team Series.

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