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How To Get Started With Digital Transformation

The Horizons Tracker

“This year’s study shows that executives across industries and around the world are investing in the digital maturity of their organizations,” the authors say. That’s the finding of research from INSEAD that has informed a new guide to B2B digital transformation. Use digital technology to enrich the customer experience.

B2B 143
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How to Give Your Team Feedback

Harvard Business Review

There needs to be an expectation within the team this is a shared leadership responsibility,” he says. One of your goals is to develop your team’s capacity to give feedback and help people get used to articulating how they feel the team is doing.” Do: Make sure your team understands that feedback is a shared leadership responsibility.

Team 9
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How to Fake It When You’re Not Feeling Confident

Harvard Business Review

” Often, the root of the insecurity involves your personal leadership style , says Herminia Ibarra , a professor at INSEAD and the author of Act Like a Leader, Think Like a Leader. When you’re developing your personal management style, you should observe how others lead , according to Ibarra. Watch and learn.

How To 8
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Give Your Customers the "True Value Test"

Harvard Business Review

But in my experience, visibility is rarely the real issue (especially with B2B companies selling bigger-ticket, complex services and products). To find out if this is the case, a good place to start is with what I call the True Value Test : Take a representative sample of your organization''s priority target customers.

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What to Do When You’re Returning to a Company You Used to Work For

Harvard Business Review

” For both workers and employers, the boomerang represents “a positive development,” says Karen Dillon, coauthor of several best-selling titles, including How Will You Measure Your Life? Case Study #1: Reestablish yourself as a senior leader in the organization by being generous with your knowledge.