Despite Dire Predictions, Salespeople Aren’t Going Away
Harvard Business Review
MARCH 31, 2016
Forrester Research predicted that one million B2B salespeople will become obsolete by 2020, lost to e-commerce. Will there really be fewer B2B salespeople in 2020? Over the years, innovations in distribution, media, and technology have enabled buyers to use non-sales force channels for various steps of their buying journey.
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