Harvard Business Review

NOVEMBER 14, 2011

An idea can change an entire industry and ideas, from kaizen to the balanced scorecard , continually transform the way we work and lead our businesses. In The Innovator's Dilemma , he looked at why companies struggle to deal with radical innovation in their markets. Second, management matters.

Blue Ocean Strategy 15

Blue Ocean Strategy Management Christensen Balanced Scorecard 15

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. This scorecard defined the "what."

Mission Statement 16

Mission Statement Balanced Scorecard Objective Long-term 16

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 23, 2010

Moreover, almost everybody in a company has certain opinions about how to do HR. Here we accept the fact that much expertise is required, and only some people in a company have it. HR is a function that must demonstrate specific expertise as well — competences only a few in a company could evenly show.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 22, 2010

He advises some of the world’s biggest companies on environmental strategy. The Ministry of Commerce was showing how some companies "have made use of technology to.promote a low-carbon economy and environmental protection." Follow him on Twitter at @GreenAdvantage. In the U.S. Its another thing to see the green focus up close.

NGO 15

NGO Chemicals Guidelines Telecommunications 15

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. He is author (with Josiah Ober) of A Company of Citizens: What the Worlds First Democracy Teaches Leaders About Creating Great Organizations.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Strategy Driven

MARCH 7, 2014

Any company or organization is like a tree. None of the limbs and twigs on each branch (staff-consultants) provide all nourishment required to breed a healthy tree (company). However, recognition programs are a balanced scorecard that involves the scrutiny of the company and its leaders by credible outside sources.

Balanced Scorecard 72

Balanced Scorecard Budgeting Risk Management Learning-by-Doing 72

Harvard Business Review

JANUARY 4, 2017

I’ve recently been thinking about this with regard to how leaders can be more strategic, able to effectively execute the core of their business while remaining open to trends in the market and adapting to meet them. I’ve begun to view this as the ability to hold two specific traits in balance: consistency and agility.

Agility 15

Agility Balanced Scorecard COO CFO 15

Harvard Business Review

DECEMBER 23, 2014

The challenge is that adding a few non-execs to your board is proving a lot easier than balancing your leadership teams. Recently Google has led Silicon Valley companies in a collective and public recognition that their gender balance is not satisfactory, and published some aggregate statistics. Let’s keep things simple.

Company 9

Company Balanced Scorecard Report Metrics 9

Harvard Business Review

DECEMBER 19, 2012

Even "no company response," at 19%, scored higher than slow/effective. More than 50% of Twitter users expect a response in less than two hours, a lot shorter than most companies' response windows. Enter social care , a system for companies to regularly provide customer service through social-media platforms. companies do).

Balanced Scorecard 9

Balanced Scorecard McKinsey Media Metrics 9

CO2

NOVEMBER 26, 2023

Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four Balanced Scorecard categories. Look at the diagram and decide which one is right for you (based upon your products and services, and your culture).

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Harvard Business Review

APRIL 21, 2011

In September 2009 the Palladium Group , founders of the Balanced Scorecard, launched "XPC — The Execution Premium Community" for senior strategy professionals worldwide. Different companies will find different approaches work better for them, and smart ones will use a combination.

Balanced Scorecard 15

Balanced Scorecard Short-term Competitive Advantage Long-term 15

Harvard Business Review

NOVEMBER 12, 2012

Positioning "women" (gender in most companies is never about men) as one minority among many others obscures the issue. Solution : Make gender balancing a strategic initiative, led by the CEO, framed as a lever to achieving business strategy, not as a separate initiative for already overburdened executives.

Diversity 8

Diversity Balanced Scorecard P&L Committee 8

Harvard Business Review

NOVEMBER 24, 2010

What most companies (and economies) dont do is to stop doing — and thats a self-defeating problem. The catch is that most companies dont know how to reflect. When many companies reflect, they choose to use third-, fourth-, or fifth-hand data. Theyve been finely engineered, instead, to do.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15