First Friday Book Synopsis

APRIL 15, 2011

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Robert S. Kaplan and David P. If anything, the value of what it [.].

Balanced Scorecard 89

Balanced Scorecard Norton Kaplan Strategy 89

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study. Try this simple test.

Strategic Planning 78

Strategic Planning Balanced Scorecard Planning Kotter 78

Six Disciplines

OCTOBER 4, 2011

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. By creating a closed-loop management system, companies can avoid such shortfalls. Discipline II.

System 98

System Balanced Scorecard Execution Strategy 98

Six Disciplines

MAY 10, 2011

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Norton 101

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study. Try this simple test.

Strategic Planning 60

Strategic Planning Balanced Scorecard Planning Kotter 60

Six Disciplines

OCTOBER 4, 2011

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. By creating a closed-loop management system, companies can avoid such shortfalls. Discipline II.

System 85

System Balanced Scorecard Execution Strategy 85

Six Disciplines

JUNE 7, 2011

Measurement (KPIs, balanced scorecard). Let's start the dialog today: Interested in using Six Disciplines in your company? How much more useful would Outlook be for you, individually and collectively as an organization, if you could also do: Strategic planning. Project management. Performance management. Meeting management.

Balanced Scorecard 101

Balanced Scorecard Software Strategic Planning Document 101

Six Disciplines

JUNE 4, 2011

Do you use a balanced scorecard, but want to do it within Outlook? How about doing your company's strategy, planning, goal-setting, initiatives, and projects in Outlook? But it's not just software - it's a complete process for making your company more effective - using the language of business - Outlook.

Balanced Scorecard 101

Balanced Scorecard Covey Software Efficiency 101

Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Subsequently, Dr Kaplan and I wrote our second book, The Strategy Focused Organization, which describes these principles.

Balanced Scorecard 98

Balanced Scorecard Kaplan Strategy Norton 98

Six Disciplines

MARCH 30, 2011

According to a report from The Conference Board, the global research and business membership organization, most companies do not have a plan to manage and transfer knowledge and even fewer factor cross-generational challenges into business strategy. The key challenge?

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Storytelling 101

Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Subsequently, Dr Kaplan and I wrote our second book, The Strategy Focused Organization, which describes these principles.

Balanced Scorecard 85

Balanced Scorecard Kaplan Strategy Norton 85

Six Disciplines

MARCH 15, 2011

When responding to the question of what was the number one barrier to effectively executing their strategy, most of the barriers reported by these leaders were INTERNAL issues, not external factors (the top two vote-getters: company culture and past habits. In fact, only two external factors listed in the top 10.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Long-term 101

Strategy Driven

FEBRUARY 15, 2021

Otherwise, companies are in peril of becoming driverless, autonomous vehicles, subject to an uncertain future fraught with potentially lethal hazards. He was the CEO of two New York publishing companies, Tudor and Knightsbridge. About the Author. Gerald Sindell is a partner of The Identity Dynamics Institute.

CEO 66

CEO Balanced Scorecard Supply Chain Sharpe 66

Change Starts Here

JULY 9, 2013

When CEO Gary Ricco joined the company in May of 2011, the company had struggled for years to turn a profit. By the end of 2011, the company had gained some ground, but it was clear a change in management style and better decisions at the top would not be enough to realize the improvements that were needed to turn the company around.

Balanced Scorecard 95

Balanced Scorecard Workshop Supply Chain Objective 95

Strategy Driven

JULY 13, 2011

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Six Disciplines

APRIL 27, 2011

Therefore, there is also a Six Disciplines company that was established to help companies long-term get established and maintain using this methodology.” Skip Angel, Random Thoughts of a CTO). “Here’s what differentiates this book: it bridges concept and principles to execution.”

CTO 101

CTO Books Balanced Scorecard Norton 101

CEO Insider

JANUARY 21, 2022

As a General Motors Supply Chain leader for over 25 years and now a small business owner, my experience has proven that successful operating fundamentals are the same, no matter the size of the company. For both General Motors and Classic Auto LLC, this means optimizing data, capacity, and processes in order to find, satisfy, […].

Supply Chain 126

Supply Chain Magazine Operations Process 126

Harvard Business Review

APRIL 8, 2015

In general, companies don’t devote enough time to thinking about value capture. But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. Why is it that? But the confusion runs deeper than that.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

CEO Insider

OCTOBER 19, 2021

A fractional CFO is a highly qualified business finance professional that your company can hire on a part-time basis. Fractional Chief Financial Officers (CFO) are in high demand these days.

Finance 98

Finance Chief Financial Officer Trends CFO 98

CO2

FEBRUARY 17, 2014

At a commercial real estate company, however, a daily check-in might feel more onerous than necessary. Often companies rush this process because of the cost of retaining outside support and/or the cost of being away from the office. These companies wind up with plans that are willfully ignored because the destination no longer applies.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Harvard Business Review

NOVEMBER 29, 2010

For me, it evokes a wonderful old New Yorker cartoon by Robert Weber , where a small, meek accountant stands before the desk of an overfed chief executive exhorting the accountant to rescue the company: "It's up to you now, Miller. Consider " The Balanced Scorecard." The only thing that can save us is an accounting breakthrough."

Creative Accounting 14

Creative Accounting Creativity GAAP Balanced Scorecard 14

Harvard Business Review

APRIL 21, 2014

companies now have at least two women on their executive committees. Eight companies (including IBM, Pepsico, Lockheed Martin and General Motors) have a woman CEO. My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia.

Execution 11

Execution Committee Balanced Scorecard Globalization 11

Harvard Business Review

NOVEMBER 8, 2017

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. Under the new CEO, Frank Martin, the company decided to change course and focus on collectors and hobbyists instead.

Strategy 15

Strategy Bottom-up Balanced Scorecard Resistance 15

Harvard Business Review

OCTOBER 5, 2012

Chances are you've also shifted your allegiance away from a company that made you wait like that. So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Negative interactions with companies are as common as ever. We all have.

CAPEX 15

CAPEX Balanced Scorecard Hedge Software 15

Harvard Business Review

APRIL 27, 2015

But business schools, which serve as talent pools for companies that are working on their own gender balance, seem stuck in yesterday’s statistics. Our Gender Balance Scorecard on Business Schools , the first scorecard we’ve done for B-schools , gives an overview of the top 100 schools (Financial Times ranking, 2015). .

Balanced Scorecard 8

Balanced Scorecard Case Study Organizational Behavior Education 8

Harvard Business Review

NOVEMBER 14, 2011

An idea can change an entire industry and ideas, from kaizen to the balanced scorecard , continually transform the way we work and lead our businesses. In The Innovator's Dilemma , he looked at why companies struggle to deal with radical innovation in their markets. Second, management matters.

Blue Ocean Strategy 15

Blue Ocean Strategy Management Christensen Balanced Scorecard 15

Harvard Business Review

JANUARY 21, 2011

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. For process owners to be successful, companies have to address these issues. The organizational structure to accommodate the role is too complex.

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

OCTOBER 12, 2011

Some boards attempt a "balanced scorecard" approach , considering more than current year financials , with mixed success. In those early days at MetPath, the company desperately needed a turnaround — a situation in which employee satisfaction usually gets short shrift. Measures of employee loyalty climbed steadily.

Long-term 12

Long-term Attrition Six Sigma Balanced Scorecard 12

Harvard Business Review

MARCH 23, 2011

Look at the companies that successfully used this approach.". Companies that practice process improvement have been victims of this hype cycle for decades. By reviewing the history of its process initiatives, the company made its journey visible and discussable. Here's this new approach.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. This is a long-term growth company.

Mission Statement 15

Mission Statement Balanced Scorecard Objective Long-term 15

Harvard Business Review

APRIL 5, 2016

If you’ve formed strong relationships with people and if the company has invested in your development, then leaving can feel like betrayal. You basically want to put together your own balanced scorecard for career satisfaction and use it to help you make decisions and shape your next phase.

Career 8

Career Balanced Scorecard Consultative Learning-by-Doing 8

Harvard Business Review

FEBRUARY 25, 2013

I call them the three C's: countries, companies and couples. Companies — Corporate Culture & Policies. Key Metric: the ratio of men and women (and nationalities) on the Executive Committee is the clearest indicator of a company's openness to 21st century realities. See our 2013 Global Gender Balance Scorecard.

Energy 8

Energy Balanced Scorecard Metrics Policies 8

Harvard Business Review

MARCH 19, 2014

To describe the journey the company would go on, he used an architectural metaphor to create an inspiring vision (based on the Chicago Skyline), and tied specific business priorities (“Must-win Battles”) to the vision.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

NOVEMBER 23, 2010

Moreover, almost everybody in a company has certain opinions about how to do HR. Here we accept the fact that much expertise is required, and only some people in a company have it. HR is a function that must demonstrate specific expertise as well — competences only a few in a company could evenly show.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 22, 2010

He advises some of the world’s biggest companies on environmental strategy. The Ministry of Commerce was showing how some companies "have made use of technology to.promote a low-carbon economy and environmental protection." Follow him on Twitter at @GreenAdvantage. In the U.S. Its another thing to see the green focus up close.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

OCTOBER 17, 2018

Customer experience (CX) goes beyond measuring the relationship between customers and companies; it is also about quantifying the hundreds of regular interactions and residual memories that influence future behavior. But it’s important for your team to understand the context in which data is being used to make company-wide decisions.

Balanced Scorecard 10

Balanced Scorecard Team Benchmarking Efficiency 10

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. But if board members conclude that their companys vitality depends on process improvement, what kind of CEO should they choose?

Process 15

Process CEO Insurance Banking 15