Strategy Driven

FEBRUARY 15, 2021

If BDAI had been in place at Olympus Camera on the day that Steve Jobs introduced the iPhone, would the company’s management information system have warned leadership that the pocket camera industry, at that moment, was entering an irreversible swoon? He was the CEO of two New York publishing companies, Tudor and Knightsbridge.

CEO 66

CEO Balanced Scorecard Supply Chain Sharpe 66

Change Starts Here

JULY 9, 2013

A revolving leadership door had ushered four CEOs in and out in two years. When CEO Gary Ricco joined the company in May of 2011, the company had struggled for years to turn a profit. Mount Franklin Foods is the parent company of two subsidiaries: Azar Nut Company and Sunrise Confections. Accountability.

Balanced Scorecard 95

Balanced Scorecard Workshop Supply Chain Objective 95

Strategy Driven

JULY 13, 2011

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Six Disciplines

APRIL 27, 2011

Therefore, there is also a Six Disciplines company that was established to help companies long-term get established and maintain using this methodology.” ” (Trevor Hall, Servant-Leadership Blog). Skip Angel, Random Thoughts of a CTO). ” (Sam Decker, Decker Marketing). “But the book doesn't stop there!

CTO 101

CTO Books Balanced Scorecard Norton 101

Harvard Business Review

APRIL 8, 2015

In general, companies don’t devote enough time to thinking about value capture. But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

CO2

FEBRUARY 17, 2014

At a commercial real estate company, however, a daily check-in might feel more onerous than necessary. Often companies rush this process because of the cost of retaining outside support and/or the cost of being away from the office. These companies wind up with plans that are willfully ignored because the destination no longer applies.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Harvard Business Review

APRIL 21, 2014

companies now have at least two women on their executive committees. Eight companies (including IBM, Pepsico, Lockheed Martin and General Motors) have a woman CEO. My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia.

Execution 12

Execution Committee Balanced Scorecard Globalization 12

Harvard Business Review

APRIL 27, 2015

You might expect organizations that teach the latest in leadership theory to practice what they preach. There is a raft of research showing that improving gender balance leads to enhanced business performance. Over the past decade, significant efforts have been made to gender balance the world’s best MBA programs.

Balanced Scorecard 8

Balanced Scorecard Case Study Organizational Behavior Education 8

Harvard Business Review

OCTOBER 12, 2011

Some boards attempt a "balanced scorecard" approach , considering more than current year financials , with mixed success. In those early days at MetPath, the company desperately needed a turnaround — a situation in which employee satisfaction usually gets short shrift. Measures of employee loyalty climbed steadily.

Long-term 12

Long-term Attrition Six Sigma Balanced Scorecard 12

Harvard Business Review

JANUARY 21, 2011

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. For process owners to be successful, companies have to address these issues. The organizational structure to accommodate the role is too complex.

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. This scorecard defined the "what."

Mission Statement 16

Mission Statement Balanced Scorecard Objective Long-term 16

Harvard Business Review

MARCH 23, 2011

Look at the companies that successfully used this approach.". Companies that practice process improvement have been victims of this hype cycle for decades. By reviewing the history of its process initiatives, the company made its journey visible and discussable. Here's this new approach.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

MARCH 19, 2014

To describe the journey the company would go on, he used an architectural metaphor to create an inspiring vision (based on the Chicago Skyline), and tied specific business priorities (“Must-win Battles”) to the vision. Change management Leadership Leadership development'

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

FEBRUARY 25, 2013

Much of the Anglo-Saxon debate about "women in leadership" is framed as an issue of women's "choices." The implication is that women "choose" to gear down their careers in favor of work-life balance. I call them the three C's: countries, companies and couples. Companies — Corporate Culture & Policies.

Energy 8

Energy Balanced Scorecard Metrics Policies 8

Harvard Business Review

NOVEMBER 23, 2010

Moreover, almost everybody in a company has certain opinions about how to do HR. Here we accept the fact that much expertise is required, and only some people in a company have it. HR is a function that must demonstrate specific expertise as well — competences only a few in a company could evenly show.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 22, 2010

He advises some of the world’s biggest companies on environmental strategy. The Ministry of Commerce was showing how some companies "have made use of technology to.promote a low-carbon economy and environmental protection." I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. But if board members conclude that their companys vitality depends on process improvement, what kind of CEO should they choose? We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Strategy Driven

MARCH 7, 2014

Any company or organization is like a tree. None of the limbs and twigs on each branch (staff-consultants) provide all nourishment required to breed a healthy tree (company). Courage and leadership. I was then challenged to come up with such a program, the result being the Leadership in Action Awards. by Hank Moore.

Balanced Scorecard 71

Balanced Scorecard Budgeting Risk Management Learning-by-Doing 71

CO2

APRIL 18, 2012

1) Call an all company meeting around the communicating the strategic plan. If you use a Balance Scorecard model take employees through the basics so that they can understand the meaning behind what you are about to explain to them. b) Provide a report card monthly on how the company and or area is doing against the plan.

Strategic Planning 145

Strategic Planning Planning Strategy Balanced Scorecard 145

Harvard Business Review

DECEMBER 23, 2014

The challenge is that adding a few non-execs to your board is proving a lot easier than balancing your leadership teams. Recently Google has led Silicon Valley companies in a collective and public recognition that their gender balance is not satisfactory, and published some aggregate statistics.

Company 9

Company Balanced Scorecard Report Metrics 9

Harvard Business Review

JANUARY 4, 2017

Markets demand that companies and people adapt and change constantly. By one analysis , 88% of companies appearing on the Fortune 500 list in 1955 were not on it in 2014 (having merged, gone bankrupt, or fallen off the list). As we know, buggy whip makers and telegraph companies must evolve or die.

Agility 15

Agility Balanced Scorecard COO CFO 15

CO2

NOVEMBER 26, 2023

Internally, examine culture, leadership, process, and people, as well as the value proposition you offer to customers. Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four Balanced Scorecard categories.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Harvard Business Review

NOVEMBER 12, 2012

Positioning "women" (gender in most companies is never about men) as one minority among many others obscures the issue. Solution : Make gender balancing a strategic initiative, led by the CEO, framed as a lever to achieving business strategy, not as a separate initiative for already overburdened executives.

Diversity 8

Diversity Balanced Scorecard P&L Committee 8

Let's Grow Leaders

MAY 27, 2015

Their leadership knew their processes needed rigor, so they called me in to take a look and help them create a scalable model. Most centers at least use NPS (Net Promoter Score), which measures whether the customer would recommend the company to a friend. The call center had ventured into this unknown territory organically.

Balanced Scorecard 180

Balanced Scorecard Call Center Guidelines Survey 180

Harvard Business Review

MAY 18, 2017

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. A follow-up article, coauthored with Amy Edmondson and Francesca Gino, delved more deeply into such issues as psychological safety, openness to new ideas, and leadership attention. Great leadership is extraordinarily difficult.

Management 9

Management Balanced Scorecard NPV Article 9

Harvard Business Review

NOVEMBER 24, 2010

What most companies (and economies) dont do is to stop doing — and thats a self-defeating problem. The catch is that most companies dont know how to reflect. When many companies reflect, they choose to use third-, fourth-, or fifth-hand data. Theyve been finely engineered, instead, to do.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15