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The Disconnect Between Strategy And Execution

Six Disciplines

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

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What Makes Six Disciplines for Excellence A Different Kind Of Business Book

Six Disciplines

Therefore, there is also a Six Disciplines company that was established to help companies long-term get established and maintain using this methodology.” ” (David Daniels, Business & Technology Reinvention). “The approach is current and I love that it ties technology and systems with strategy.

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Performance Measurement

Strategy Driven

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

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8 Reasons Companies Don’t Capture More Value

Harvard Business Review

In general, companies don’t devote enough time to thinking about value capture. But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. Why is it that?

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On Creative Accounting: Two Creativity Myths

Harvard Business Review

For me, it evokes a wonderful old New Yorker cartoon by Robert Weber , where a small, meek accountant stands before the desk of an overfed chief executive exhorting the accountant to rescue the company: "It's up to you now, Miller. Hitler's human extermination empire was quite new in its scope, organization, and technology.

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Many Strategies Fail Because They’re Not Actually Strategies

Harvard Business Review

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. Under the new CEO, Frank Martin, the company decided to change course and focus on collectors and hobbyists instead.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

Chances are you've also shifted your allegiance away from a company that made you wait like that. So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Negative interactions with companies are as common as ever. We all have.

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