Remove Balanced Scorecard Remove Goal Remove Metrics Remove Operations
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The Art of a Seamless Board Transition: Mastering Succession Planning

N2Growth Blog

It prepares for the inevitability of change and ensures that operations will remain uninterrupted while minimizing potential hiccups that may come with the transition of power. Developing an internal culture fosters dedicated leadership that is aligned with the organization’s mission and operations.

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Making Hospital Partnerships Work

Harvard Business Review

With that goal, we thought carefully about each of our clinical service lines: Are we the best at this service line? Five main factors make our clinical partnerships work: Joint operating committees that meet regularly. If not, can we become the best on our own? Or can we partner with the best and bring that expertise to our community?

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Turn Customer Care into "Social Care" to Break Away from the Competition

Harvard Business Review

Customer care is often an operations function, but given its impact on customer experience, brand advocacy, and sales, companies should consider developing new reporting structures and governance processes that bridge operations, marketing, and the business units. The metrics.