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Unleashing the Power of C-Level Business Tools: Strategies for Success.

Rich Gee Group

resource) Balanced Scorecard: A framework for measuring and managing performance across crucial business perspectives, including financial, customer, internal processes, and learning and growth.

Tools 195
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The Art of a Seamless Board Transition: Mastering Succession Planning

N2Growth Blog

It prepares for the inevitability of change and ensures that operations will remain uninterrupted while minimizing potential hiccups that may come with the transition of power. Developing an internal culture fosters dedicated leadership that is aligned with the organization’s mission and operations.

Planning 219
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Performance Measurement

Strategy Driven

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. This is what we call a business’s health , and related metrics explain how financial results were achieved and provide causal insights into future performance potential.

ROIC 62
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Study: Female Executives Make Progress, But Mostly in Support Functions

Harvard Business Review

My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia. As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees.

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Making Time to Really Listen to Your Patients

Harvard Business Review

The physician-sherpa should be a partner on the journey, not simply a medical operative, extracting formulaic rules and implements from a toolbox. In this complex, fraught situation, people need a compassionate guide — a wise, comforting sherpa who knows the mountain, the risks of various routes, the viable contingency plans.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

It might take a scorecard approach for you to figure out that the sales peak coincided with a particular phase in the staff-training schedule. A scorecard that links financials with learning initiatives and other operations would serve as a cross-check for managers. But don't expect an easy payoff.

CAPEX 15
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How to Help Process Owners Succeed

Harvard Business Review

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. Incorporate these measures into the company's "balanced scorecard" or dashboard.

Process 15