Six Disciplines

MAY 10, 2011

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Norton 101

Six Disciplines

APRIL 27, 2011

” (David Daniels, Business & Technology Reinvention). “The approach is current and I love that it ties technology and systems with strategy. ” (David Daniels, Business & Technology Reinvention). Skip Angel, Random Thoughts of a CTO). Most importantly this book is about execution.”

CTO 101

CTO Books Balanced Scorecard Norton 101

Strategy Driven

JULY 13, 2011

Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. Numerous organizations have subsequently advocated and implemented the balanced scorecard idea. Tim Koller leads the firm’s research activities in valuation and capital market issues.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

NOVEMBER 29, 2010

Hitler's human extermination empire was quite new in its scope, organization, and technology. Consider " The Balanced Scorecard." The Balanced Scorecard's primary form of novelty is that it takes into account the intangible assets that are so crucial for information-age companies.

Creative Accounting 15

Creative Accounting Creativity GAAP Balanced Scorecard 15

Harvard Business Review

NOVEMBER 8, 2017

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. Let selection happen organically. And habits in organizations are notoriously sticky and persistent.

Strategy 15

Strategy Bottom-up Balanced Scorecard Resistance 15

Harvard Business Review

MARCH 23, 2011

Organizations are overrun with improvement initiatives, from infrastructure overhauls to sales programs. Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Eradicate process lingo.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. Yes, organizations drift but you need to be persistent and follow through.

Mission Statement 15

Mission Statement Balanced Scorecard Objective Long-term 15