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Beware the Analytics Bottleneck

Harvard Business Review

This is due to constraints like lengthy implementation processes and inflexibility to adapt as business conditions changed. For example, one retail bank applied machine learning to its customer analytics and achieved a 300% uplift on sales campaigns compared to a control group. Turns out that isn’t the case today.

article thumbnail

Beware the Analytics Bottleneck

Harvard Business Review

This is due to constraints like lengthy implementation processes and inflexibility to adapt as business conditions changed. For example, one retail bank applied machine learning to its customer analytics and achieved a 300% uplift on sales campaigns compared to a control group. Turns out that isn’t the case today.

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Use Jugaad to Innovate Faster, Cheaper, Better

Harvard Business Review

Jugaad is a Hindi word that loosely translates as "the gutsy art of overcoming harsh constraints by improvising an effective solution using limited resources." For instance, YES Bank , one of India's leading private banks, has deployed a mobile payment solution that enables money transfer via cellphones without the need for a bank account.

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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

Professionals of color, women, and LGBTs find there is a much narrower band of acceptance, and the constraints bite harder than wearing more polished outfits, getting a decent haircut, or even de-emphasizing an accent. In today’s hypercompetitive world, the organization absolutely needs you to bring your whole self to work.

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