Harvard Business Review

JANUARY 18, 2018

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. Recently, the CEO of Deutsche Bank predicted that half of its 97,000 employees could be replaced by robots. Here are four ways to think about the people left behind after the trucks bring in all the new technology.

Creativity 14

Creativity Strategy Venture Capitalist McKinsey 14

Harvard Business Review

APRIL 14, 2017

The cost of child care in the United States is high. The 2016 Care Index released by the New America Foundation and Care.com shared an increasingly troubling cost profile of child care right now. The Benefits Employees Want Don't Always Cost a Lot. The service is confidential and available at no cost to employees.

Stress 10

Stress Company Banking Cost 10

Harvard Business Review

AUGUST 16, 2013

I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 10, 2015

If you can build that kind of system as an enterprise, there is no reason to break the bank recruiting superstars or otherwise allow the top percentiles of your talent to walk away with “winner takes all” rewards. Like ATMs in banks, they gave their originators a fleeting advantage but quickly resolved into a new normal.

Competitive Advantage 8

Competitive Advantage Storytelling Airlines Human Resources 8

Harvard Business Review

SEPTEMBER 4, 2017

In turn, the company is achieving lower levels of employee and customer churn, and correspondingly lower employee hiring and customer acquisition costs. The compounding and virtuous effects of increasing customer and employee advocacy more than offset the higher cost of wages.

Human Capital 13

Human Capital Kaizen Agility Energy 13

Harvard Business Review

NOVEMBER 23, 2016

Young firms face many existential threats related to managing internal financial and human resources and external relationships with customers, suppliers, investors and competitors. Second, young businesses tend to grow faster than older ones, but also fail at greater rates. Our data include about 950 businesses. In the U.S.,

Insurance 8

Insurance Risk Management Finance Supply Chain 8

Harvard Business Review

MAY 13, 2013

These relationships occur frequently in jobs with internal customers, like human resources generalists, facility managers, or business systems analysts in information technology. Getting caught in the middle might cost you your job. It certainly worked for me. He really liked me. Are your managers aligned?

Management 8

Management CFO Human Resources Report 8

Harvard Business Review

AUGUST 5, 2014

I see far too many data that don’t go anywhere and that’s just a cost.”. Point solutions, such as focusing on the call center, the store, or the website, no longer cut it in a multichannel environment, not when delivering excellent customer journeys can increase revenues up to 15 percent and cut costs by up to 20 percent.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

DECEMBER 13, 2013

Professionals from the banking, finance, investing, and accounting worlds. Technology, marketing, retail, HVAC, construction, and manufacturing pros. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants.

Industry 9

Industry Retail Banking Brand 9

Harvard Business Review

MAY 30, 2018

The technology held appeal for network engineering departments at both telecom providers and digital service providers. ” A fintech start-up enjoyed greater success piloting a security offering with a global bank. Whether that KPI is a Net Promoter Score or faster service or lower cost doesn’t matter.

KPI 8

KPI Innovation Ries Banking 8

Harvard Business Review

JUNE 23, 2017

In fact, only 33% of participants indicated they prefer the most prestigious, best-known brand with the highest functionality and cost. Conversely, 63% said they would select a fairly well-known brand with 85% of the functionality at 80% of the cost. Not surprisingly, the answer to this question differed by industry. The answer is yes.

Price 8

Price Health Care Committee Fashion 8

Harvard Business Review

NOVEMBER 20, 2015

One result is that they keep their cards close to their chests about what they are looking for (at first), while expecting you to reveal everything – your finances, pricing, ownership, human resources, production processes, quality assurance, customer service procedures, KPIs, and existing customers.

Supply Chain 8

Supply Chain Collins Golden Handcuff Pharmaceuticals 8

Harvard Business Review

NOVEMBER 20, 2015

When your company is in trouble — a new competitor or technology threatens your business model, your cost structure changes, the economy tanks — you have one job as a leader: to get the company back on track. The crisis provides compelling reason for change and, if companies can weather it, they can emerge stronger.

Crisis 8

Crisis Banking CEO Business Model 8

Harvard Business Review

MARCH 29, 2017

This is perhaps even more the case in the world of management outside of academic medicine — whether it is finance, consulting, or technology — as the path from professional to senior executive requires more than individual success. Sam appeared keen, ambitious, and enthusiastic.

Mentor 8

Mentor Emotional Intelligence Project Career 8

Harvard Business Review

JULY 8, 2015

But the case raises anew the question about whether such legal actions could eventually lead to higher labor costs for the ride-sharing service and other businesses like it in the sharing economy. Recently, a California court ruled that a driver for Uber was entitled to benefits as an “employee” rather than a “contractor.”

McKinsey 8

McKinsey Globalization Health Care Innovation 8

Harvard Business Review

OCTOBER 20, 2011

Then banking regulations were imposed. First, fixating on ROE fails to maximize the benefit of business to society because it measures value in terms of returns to only one stakeholder; second, it allocates human resources as if maximizing the efficiency of financial capital were critical to growth of social welfare.

ROE 12

ROE Debt to Equity Ratio Innovation Incentives 12