Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim – 12th President, the World Bank. Tammy Erickson – McKinsey award-winning author. 14th Administrator, United States Agency for International Development. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team. President Dartmouth College.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

JANUARY 18, 2018

Recently, the CEO of Deutsche Bank predicted that half of its 97,000 employees could be replaced by robots. McKinsey has been studying what kind of work is most adaptable to automation. It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. Knowledge workers will not escape.

Creativity 15

Creativity Strategy Venture Capitalist McKinsey 15

Harvard Business Review

FEBRUARY 23, 2017

Think about the disruption being caused by electric and autonomous cars in automotive; by regulatory challenges in banking; by shale resources in oil and gas; and by a groundswell of public dissatisfaction in political institutions, to name just a few.

Succession 12

Succession Benchmarking Automotive McKinsey 12

Harvard Business Review

AUGUST 30, 2018

Although cross-border data flows grew 45x between 2005 and 2014, according to a McKinsey analysis , events since 2014 have pushed the pendulum to swing away from unconstrained data globalization. These solutions lie at the intersection of technology development by companies and policy formulation by governments. In contrast, the U.S.

Supply Chain 9

Supply Chain Globalization GAAP Policies 9

Harvard Business Review

JUNE 29, 2016

Bringing light to Africa , mobile banking to Bangladesh , low-cost health care to Nepal, or better school lunches to the American cafeteria: In all these cases, the private sector is a big part of the action. Turning an enterprise into a talent development engine is critical to retaining talent and filling senior leadership roles.

Entrepreneur 15

Entrepreneur Glocalization Survey McKinsey 15

Harvard Business Review

MAY 6, 2011

Which will you hold on to as deep, tacit insights, which will you develop, protect and legally enforce, and which will you proactively share? You need to know what is emerging from tacit deep insights and be able to direct its structural development.

Tacit Knowledge 15

Tacit Knowledge McKinsey Core Competence Document 15

Harvard Business Review

OCTOBER 25, 2018

In our recent research at the McKinsey Global Institute, we examined the superstar phenomenon across firms, as well as sectors and cities. They come from all regions and sectors and include global banks and manufacturing companies, long-standing Western consumer brands, and fast-growing U.S. Wider dynamics may be at play.

Industry 13

Industry Company GDP Bottom-up 13

Harvard Business Review

JANUARY 16, 2013

Examples of enterprise social-technology use are cropping up all the time: TD bank relies on a social network for employee communication, and at Unisys, social communities provide specialized expertise to resolve technical problems. The McKinsey Global Institute estimates that this change alone can improve employee productivity by up to 25%.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

JULY 27, 2015

This is where the July 2012 memorandum of understanding between Greece and the Troika (the International Monetary Fund, European Central Bank, and the European Commission) failed miserably; the previous government, much like Syriza, wanted to preserve the status quo. The IMF, ECB, and EU own the rest.

Banking 8

Banking Crisis Tourism Policies 8

Harvard Business Review

DECEMBER 19, 2012

According to a survey of social media users by the joint Nielsen-McKinsey venture NM Incite, 33% of respondents say they'd recommend a brand that offered a quick but ineffective response, nearly double the number (17%) who'd recommend a brand providing a slow but effective solution.

Balanced Scorecard 9

Balanced Scorecard McKinsey Media Metrics 9

Harvard Business Review

APRIL 14, 2014

The status of a firm is quite possibly the leading driver in attracting the best of the best, at least in investment banking, according to a paper recently accepted by the Strategic Management Journal. For investment banking, Bidwell says, this system works pretty well.

Competitive Advantage 8

Competitive Advantage Reputation Banking Career 8

Harvard Business Review

NOVEMBER 4, 2013

To open a bank account today, for instance, a typical customer embarks on a multichannel journey: researching online; downloading an application; speaking to a call center agent; linking brokerage accounts; visiting a branch; and installing the bank’s mobile app. For more see the HBR article, “The Truth About Customer Experience” ).

Call Center 8

Call Center Banking Analysis Knowledge Management 8

Harvard Business Review

FEBRUARY 14, 2017

The United States has thousands of workforce development and training programs, run by the public, social, and private sectors. But according to the World Bank , only 30% of youth employment programs are successful, with many of those offering only marginal benefit. Some are excellent; others, not so much.

Metrics 11

Metrics TCO Training Cost-Benefit Analysis 11

Harvard Business Review

FEBRUARY 18, 2015

According to McKinsey, youth unemployment in Africa’s largest economy, Nigeria, is around 50%. Despite the inventiveness of these entrepreneurs, some operate in the informal economy, without government registration, IP rights, or access to banking. Industrial developments will require supporting infrastructure.

Innovation 8

Innovation Engineering Entrepreneur Banking 8

Harvard Business Review

DECEMBER 24, 2013

McKinsey may have been hired in 2013 by the Vatican, the Bank of England, and the owners of the Rangers and Knicks, but they’re also acting to stave off threats to their business model. We also found seven other reasons Africa’s economy might leapfrog the economies of more developed nations.

Management 19

Management Health Care Middle Management Agility 19

Harvard Business Review

JUNE 18, 2013

The most popular view, supported by the likes of The New York Times , the African Development Bank, and the World Bank — all powerful influencers of how the world thinks about Africa — puts the number of AMACs at more than 300 million. Between these extremes is a multitude of other estimates.

Class 10

Class Globalization Banking Education 10

Harvard Business Review

SEPTEMBER 11, 2015

In-house strategy and consulting groups are growing in popularity , supplementing and increasingly winning business from traditional consulting firms such as McKinsey & Company, Boston Consulting Group and Bain & Company. McKinsey, Bain, or Boston Consulting Group). Win on merit. Our group welcomes the competition.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

JUNE 26, 2014

The unbanked pay four times more in fees to access their money than those with bank accounts, and they pay $4 higher fees per month for cash access on average than those with formal financial services. What about the costs of cash in developing economies, where cash use is much more prevalent? By FDIC estimates, 8.2%

Cost 8

Cost Transportation Banking Retail 8

Harvard Business Review

DECEMBER 22, 2010

No wonder that a 2008 McKinsey survey found that only 20% of senior executives believe that their corporate philanthropy is effective in achieving social goals. As Nike's Senior Portfolio Manager Adam Day says, "The global development sector had overlooked the enormous potential of investing in adolescent girls to reduce global poverty.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

AUGUST 2, 2013

It will need an organizational model that gives everyone the chance to lead if they''re capable; and a talent development model that helps everyone to become capable. Those are the questions behind the Leaders Everywhere Challenge, the second leg of the Harvard Business Review/McKinsey M-Prize for Management Innovation.

Leadership 8

Leadership McKinsey Case Study Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 3, 2018

As my experiences from being a rookie accountant to a managing director at an investment bank have taught me, conversations between women have massive benefits for the individual and the organization. According to a 2016 McKinsey report, Women in the Workplace , white men make up 36% of entry-level corporate jobs, and white women make up 31%.

Power 8

Power McKinsey Attrition Learning-by-Doing 8

Harvard Business Review

JANUARY 3, 2017

As a firm, McKinsey finds consulting projects and then matches them with people they have recruited and trained. Dutch bank ING decided to act swiftly, and rapidly assembled a large team of dedicated executives who would explore the new technology, develop applications, and market its products in the virtual world.

McCallum 13

McCallum Competitive Advantage Business Model Consultative 13

Harvard Business Review

JULY 8, 2015

Shouldn’t we be developing more options outside of traditional employment that do just that? A recent McKinsey report suggests that alternative work platforms may unlock trillions in future economic value by using their data to better source, match, and deploy workers.

McKinsey 8

McKinsey Globalization Health Care Innovation 8

Harvard Business Review

OCTOBER 30, 2014

McKinsey research shows that companies with advanced marketing and sales capabilities tend to grow their revenue two to three times more than the average company within their sector. That starts with developing a deep understanding of how customers behave and make decisions. Collaborate around the customer decision journey.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

DECEMBER 2, 2010

To do this, we combine two separate frameworks: the first is the Three Horizon strategic model developed by McKinsey. Let's consider the example of an actual banking company that was chasing an important acquisition that it had valued at $800 million using the NPV analysis.

NPV 14

NPV Net Present Value Price Engineering 14

Harvard Business Review

OCTOBER 27, 2015

Of these, only three, Switzerland, Ireland, and Estonia, made it to a commendable “Stand Out” category – which means that their high levels of digital development are attractive to global businesses and investors and that their digital ecosystems are positioned to nurture start ups and internet businesses that can compete globally.

Crisis 8

Crisis McKinsey Policies Globalization 8

Harvard Business Review

SEPTEMBER 25, 2017

It has been 10 years since the global financial crisis, and the fall-out continues in the industry that was at its epicenter: banking. There has been a truly dramatic retrenchment from foreign markets, making banking a rare case of an industry becoming less, rather than more, global. For some banks, the answer is simply: Yes.

Banking 8

Banking McKinsey Finance Globalization 8

Harvard Business Review

NOVEMBER 9, 2017

market, its executives formulated a strategy of developing so-called clean-diesel vehicles that leveraged the company’s core competence. Meanwhile, engineers had developed software to fool the regulators — postponing the inevitable. See these articles by Jeff Gothelf , McKinsey , and the Boston Consulting Group.).

Strategy 8

Strategy Agility Execution Core Competence 8

Harvard Business Review

JANUARY 8, 2014

One bank lost more money in a few weeks than it had accumulated over the previous century. ” Of course you still need to hire outstanding performers with great potential; appoint them to the right roles; identify, retain, motivate and develop your brightest stars; and build great teams fit for the purpose.

Emotional Intelligence 10

Emotional Intelligence GDP McKinsey Airlines 10

Harvard Business Review

FEBRUARY 13, 2013

But this is only possible if the senior executives of our leading institutions are what Dominic Barton, Worldwide Managing Director of McKinsey & Company, refers to as "tri-sector athletes" — leaders able to engage and collaborate across all three sectors. Build Your Bench Strength Without Breaking the Bank. Foreign Service, U.S.

Globalization 9

Globalization Career McKinsey Strategic Planning 9

Harvard Business Review

SEPTEMBER 27, 2018

This list included 3M, Apple, the BBC, BMW, Cirque du Soleil, Dyson, GE, Google, Hamlins, HSBC, Jaguar Land Rover, Johnson & Johnson, M&C Saatchi, McKinsey, Microsoft, Morgan Stanley, Procter & Gamble, Rolls-Royce Engines, Unilever, Virgin and WPP. How can you engage kids, tomorrow’s employees? Stable stewardship.

Organization 12

Organization Learning-by-Doing Open-book McKinsey 12

Harvard Business Review

MARCH 8, 2016

When it comes to understanding the pace of global digital evolution , the digital growth of developed countries usually has little to tell us about the digital future of developing ones. This is thanks, in part, to its world-class digital infrastructure.

Benchmarking 8

Benchmarking Policies Globalization Long-term 8

Harvard Business Review

AUGUST 13, 2015

of its population has internet access (at home or over a wireless device); other estimates, such as that from the World Bank , suggest that the number may be even lower, 15.1% India is a prime example. Only 19.2%

Telecommunications 8

Telecommunications Marketing Wireless McKinsey 8

Harvard Business Review

MAY 11, 2016

The result, at least in developed nations, is a highly unequal corporate landscape, where some firms are incredibly productive and the amount of money a person makes is tied to the company they work for, not just the job that they do. As McKinsey’s researchers write in their report : The most digitized sectors in the U.S.

McKinsey 8

McKinsey Document Engineering Outsourcing 8

Harvard Business Review

OCTOBER 3, 2016

Our Gallup-Healthways Global Well-Being Index found that among 47 high-income countries ( as defined by the World Bank ), the physical well-being of unemployed young adults between the ages of 15 to 29 is statistically tied with employed people aged 50 and older — 26% vs. 24% thriving, respectively. What’s the cause?

Education 9

Education McKinsey Analysis Reference 9

Harvard Business Review

JULY 20, 2016

Japan’s educational institutions and cultural work ethic give its managers a jump-start in their careers, but most companies don’t continue the development process as far as it could go. Just look at the leaders of ANZ, the global banking group headquartered in Melbourne. More complex assignments will.

Drotter 8

Drotter Charan Leadership Pipeline Short-term 8

Harvard Business Review

JULY 5, 2016

According to estimates by McKinsey , if France (for example) were to shift into a higher gear and equal the UK’s digital state, its hypothetical economic gain could be about €100 billion. These are real concerns for the UK economy overall as the tech sector accounts for around 10% of British GDP.

Safe Harbor 9

Safe Harbor Industry Uncertainty Crisis 9