Strategy Driven

NOVEMBER 6, 2015

When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. Objective analysis of how the organization has operated to date. Assets are adequately valued and managed.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Harvard Business Review

MAY 15, 2012

Institutional banking businesses — including trading operations — typically don't have high barriers to entry. financial institution has pulled back or failed, there has almost always been a European bank or a Japanese bank or some other player willing to take over its trading operations or enter the market in its place.

Banking 9

Banking Hedge Constraint Operations 9

Harvard Business Review

OCTOBER 3, 2013

Many other major financial institutions — Bank of America , Citigroup, HSBC, Barclay’s, Wells Fargo, UBS, etc. But, at the end of the day, it is bank leaders and employees who must take the right business, legal and ethical actions under existing law. JP Morgan is the biggest of them all with $2.3 trillion in assets ,$1.1

Banking 8

Banking Management Ethics Letter 8

Harvard Business Review

AUGUST 9, 2018

Many banks and large corporations employ artificial intelligence to detect and prevent fraud and money laundering. Businesses are constantly experimenting with new ways to use artificial intelligence for better risk management and faster, more responsive fraud detection — and even to predict and prevent crimes.

Banking 8

Banking Strategic Fit Risk Management Real Estate 8

Harvard Business Review

SEPTEMBER 14, 2018

Ever since the forced bankruptcy of the investment bank Lehman Brothers triggered the financial crisis 10 years ago, regulators, risk managers, and central bankers around the globe have focused on shoring up banks’ ability to withstand financial shocks. Peter Dazeley/Getty Images.

Crisis 11

Crisis Banking System Cooper 11

Harvard Business Review

MARCH 22, 2018

My perspective and approach to misconduct risk are influenced by my work as a bank supervisor, and by my background and training as an economist. In my view, bank supervision must include attention to the culture at financial firms, not just to their financial safety and soundness. Adverse selection.

Company 12

Company Banking Incentives Human Capital 12

Harvard Business Review

NOVEMBER 23, 2016

These threats change the risk management calculus of firms hoping to succeed in a more turbulent world. Start-ups are particularly at risk today because of both their size and age. Others were unable to borrow to replace lost assets and address other operating needs, compromising their earnings potential.

Insurance 8

Insurance Risk Management Finance Supply Chain 8

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. Drew quickly retired after the losses, and Iksil and Macris are, according to news reports, leaving the bank.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

MAY 15, 2013

The next time we hear about a bank or insurance company''s "green program" — like using energy efficient light bulbs or operating out of a LEED Platinum building — we''ll either scream or throw up. The result is a "heads the bank wins, tails society loses" set of outcomes. Don''t get us wrong.

Banking 8

Banking Licensing Finance Insurance 8

Harvard Business Review

MAY 23, 2012

And it was during Drew's absences, according to a richly detailed account in The New York Times , that the bank's chief investment office, which she ran, began to get into trouble: The morning conference calls Ms. The words "risk management" usually evokes less subjective, more data-driven pursuits.

Management 10

Management Risk Management Competitive Intelligence Hedge 10

Harvard Business Review

JUNE 26, 2015

The Future of Operations. Michael Power of the London School of Economics describes the resulting explosion of bureaucracy as “the risk management of everything.” ” But here’s the problem for operations: Standardized processes that work are great. I signed some documents and had a new bank account.

Process 8

Process Banking Compliance Bureaucracy 8

Harvard Business Review

OCTOBER 10, 2017

In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. We made a number of operational changes to the call center.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

DECEMBER 14, 2018

When a bank suffers a physical robbery, we do not think of blaming and shaming it – even though there is almost always some additional precaution the bank could have taken that might have helped prevent the attack (such as a police officer stationed at every teller window or limiting customer access to tellers).

Safe Harbor 10

Safe Harbor Banking Policies Information 10

Harvard Business Review

MAY 20, 2013

It''s a lawyerly, exhaustive, exhausting rundown of all the things that could possibly weigh on the earnings of a giant global bank, from regulatory changes to loans going bad to a liquidity crisis to the possibility that "one or more of its employees causes a significant operational breakdown or failure."

Banking 8

Banking Crisis CEO Long-term 8

Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

OCTOBER 1, 2013

That comes after a nearly $1 billion deal just a few days ago to end civil investigations into several matters including the bank’s multi-billion-dollar “ London Whale ” trading loss. Then there are the two former bank employees that authorities have been trying to arrest ( one successfully ) for their roles in the London Whale events.

Banking 9

Banking Risk Management Constraint Finance 9

Harvard Business Review

MARCH 5, 2012

You can make customers provide more rigorous authentication before they make a transaction, or have managers limit distribution of sensitive plans. Almost all companies have to share sensitive data with vendors and channel partners to operate modern supply chains smoothly.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

DECEMBER 28, 2017

Moreover, having regularly defaulted on its debts, few international institutions are willing to lend to the government, forcing it to rely on poorly capitalized local banks. Manangagwa, even though more pragmatic than Mugabe, has nevertheless worked with Mugabe for years and is operating within a largely similar political system.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

AUGUST 4, 2014

We find the debate interesting because it offers a great example of reputation risk – and more specifically, of why such risk has to be assessed both quantitatively and qualitatively. Over the decades, risk management has become a deeply quantitative endeavor. Public relations Risk management Transparency'

Reputation 9

Reputation Risk Management Supply Chain Crisis 9

Harvard Business Review

NOVEMBER 22, 2016

How Banks Are Capitalizing on a New Wave of Big Data and Analytics. Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Assess readiness. Start small.

Insurance 8

Insurance Industry Content Competitive Advantage 8

Harvard Business Review

SEPTEMBER 16, 2016

In the same way that banks must constantly balance assets and liabilities, data-laden firms need to move from cyber-defense and fire-fighting toward more proactive management of what could prove to be their most important asset. This means determining not only what EvD means today, but what it will mean for the firm in the future.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

MARCH 5, 2012

For this same reason, even "orthodox" businesses like banks that are not local outlets of multinationals maintain a wide array of subsidiaries that, considering their size (until recently, many such banks had a capitalization lower than $40 million), seems baffling.

Entrepreneur 16

Entrepreneur Banking Supply Chain Globalization 16

Harvard Business Review

APRIL 24, 2014

A World Bank study tells us that the cost of land in Dhaka, where hundreds of thousands of garment workers live, is comparable to suburban New York. It’s imperative that brands operating in Bangladesh join collaborations like these. Are they adding value to the company’s reputation and helping mitigate risk?

Supply Chain 8

Supply Chain Apparel Bottom-up Globalization 8

Harvard Business Review

AUGUST 24, 2017

A nearly $150 million settlement is pending for the fake-account scandal that roiled the bank last year, and a new scandal has emerged: Recently it has been alleged that thousands of customers were signed up for insurance without their knowledge. ’s largest banks? What explains the divergence in the fortunes of two of the U.S.’s

CEO 8

CEO Accrual Accounting Pharmaceuticals Banking 8

Harvard Business Review

JULY 15, 2014

Google’s operation stands out for its scale. They get operational information about the services they own — such as speed and errors — on a real-time dashboard, and they get customer questions and complaints. Operations Product development Risk management'

Productivity 8

Productivity Products Development Software 8

Strategy Driven

OCTOBER 25, 2013

Another energy industry client operated coal mines. Activities include media-spokesperson training, field and operations staff training, coordination of corporate response and message points, community liaison, collateral materials writing-production, video archiving-production, media relations, monitoring and expert testimony. .”

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

OCTOBER 5, 2016

The good news is that our understanding of why cyber risk forecasts keep falling short is improving. The main culprit is that companies quantify cyber risks the same way they do other operational risks — focusing narrowly on potential direct revenue losses.

Reputation 9

Reputation Insurance Banking Cost 9

Harvard Business Review

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. Over three billion credentials were reported stolen last year.

ROI 9

ROI Long-term Banking System 9

Harvard Business Review

OCTOBER 29, 2014

All three states hardest hit by Sandy – Connecticut, New Jersey, and New York – have established some form of “green bank” to make energy and water infrastructure more resilient. Risk management Sustainability' We have made progress in the two years since Sandy’s wake-up call.

Supply Chain 8

Supply Chain Risk Management Energy Learning-by-Doing 8

Harvard Business Review

MARCH 12, 2013

The key is not to take an "Oh no, the sky is falling" approach, but to factor it into their consideration of risk. It means understanding how valuable your information is: the IP that makes them unique, the operational data they rely on every day, the information that may be entrusted to them by their employees or business partners.

Company 22

Company Download Information Self-aware 22

Harvard Business Review

DECEMBER 15, 2017

In one illustration of these difficulties, consider that India currently ranks 100 out of 190 countries in the World Bank’s Ease of Doing Business rankings, 22 places behind China, 39 places behind Indonesia, and just nine places above Papua New Guinea. Step 2: Measure operating environment.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

FEBRUARY 8, 2016

Computers wouldn’t just speed up processes or automate certain tasks — they could upset nearly all business processes and allow executives to rethink operations from the ground up. Predictive powers gained by machine-reengineering are fundamentally improving the safety of operations. Now it’s happening again.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

JUNE 1, 2017

If that doesn’t work, they can use the stolen information for traditional identity theft, since medical information tends to include enough information to allow a criminal to open a credit card, bank account, or loan in the victim’s name. In the risk management world, that is known as taking a holistic approach.

Health Care 8

Health Care Supply Chain Insurance Risk Management 8

Harvard Business Review

JULY 24, 2013

At Boeing, all enterprise technology (including digital) investments are managed by the CTO, which enables significant synergies. For Commonwealth Bank of Australia, convergence involved bringing together operations and IT into a new unit, Enterprise Services (ES), headed by the CIO.

CIO 9

CIO Organization Committee CTO 9

Harvard Business Review

JUNE 29, 2016

The Bank of England will likely lower policy rates, or even adopt negative interest rates. The key questions are about the impact on your firm’s business model, operating model, EU institutional arrangements and financial structures, and performance. FTSE250) were indeed recorded in the first two sessions after the vote.

Uncertainty 9

Uncertainty Short-term Supply Chain Long-term 9

Harvard Business Review

JULY 16, 2013

The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management. The region with the greatest board-level skills gap is Asia, where risk management and M&A adeptness are sorely needed.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8