Mike Cardus

JUNE 27, 2011

Gestures of friendship, loyalty and often rewards go to the team members who have the greatest “apparent” value, like a pair of shoes or a new car. Once team members make the choice to be “useful to one another,” as well as “enjoy the other team members’ company,” a unified set of goals can emerge.

Cooper 135

Cooper Metrics Commitment Benchmarking 135

Strategy Driven

MARCH 6, 2015

The mentor requests pro-active changes of mentee, evaluates realism of goals and offers truths about path to success and shortcomings of mentee’s approaches. The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Fame is fleeting. Philosophy.

Mentor 50

Mentor Succession Benchmarking Long-term 50

Strategy Driven

DECEMBER 2, 2016

The mentor requests pro-active changes of mentee, evaluates realism of goals and offers truths about path to success and shortcomings of mentee’s approaches. The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Know where you are going.

Mentor 50

Mentor Learning-by-Doing Open-book Career 50

Strategy Driven

NOVEMBER 12, 2012

I immediately made a lifelong goal to read a thousand books. I have not reached that goal yet, but I’m eating away at it. Written 70 years ago, it’s still the benchmark book for attitude, goal setting, and achievement. A benchmark and game-changing book for me and millions ofother people in business.

Books 56

Books Open-book Benchmarking Godin 56

Strategy Driven

APRIL 17, 2013

Benchmark Your Feedback Step 8. Seek to send out a press release once a month (as a long term goal). Exposure to influential people in your network who can make your company a success is the goal. What’s your proactive marketing approach to loyalty? Design a Prospect Debrief Questionnaire Step 5. Personal Appearance.

Marketing 50

Marketing Press Release Consultative Brand 50

Harvard Business Review

MARCH 21, 2011

It can be productive to think that "they" are out to get you, and there are enemies (or competitors) lurking in every corner, if it motivates higher performance — excellence so strong that it compels loyalty and commitment and reduces complaints. Beating Caterpillar was the goal and " encircle Cat " the theme.

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

OCTOBER 12, 2011

Engagement with employees was poor; there was little internal communication and no surveys of employee loyalty or efforts to improve it. There is a simple but significant way to help achieve that goal: Evaluate and compensate CEOs, at least partly, on their ability to create a culture of aligned, engaged employees.

Long-term 13

Long-term Attrition Six Sigma Balanced Scorecard 13

Harvard Business Review

MARCH 27, 2012

They understand that, in most cases, the old hub-and-spoke engagement model isn't as effective as one where the C-Suite team works with each other with common goals. That's why Greg Wasson, the CEO of Walgreens hired an experienced executive from the airline industry to sit at his table in a customer experience and loyalty role.

Benchmarking 11

Benchmarking Dunning CEO Airlines 11

Frank Sonnenberg Online

OCTOBER 6, 2020

Damage commitment and loyalty. Be explicit about goals and expectations. Present goals and the underlying rationale. Benchmark against the best. How would you feel if someone told you to follow the rules, but exempted themselves ? Stifle opportunities. Reduce competitive advantage. Switch from obedience to commitment.

Micromanagement 108

Micromanagement Delegation Bureaucracy Competitive Advantage 108

Harvard Business Review

NOVEMBER 25, 2013

It doesn’t need to be complicated; in one company, a marketing department saved 20 percent after simply benchmarking the money they were spending on external agencies. Together with the CFO, the CMO must develop a set of objectives that directly deliver on financial objectives and business goals. Help CFOs focus on the long term.

CFO 8

CFO Short-term Long-term Benchmarking 8

Great Leadership By Dan

SEPTEMBER 4, 2012

Lynn Dessert from Elephants at Work completes a hail mary pass with Using the Benchmarks® Assessment for Leadership Development. "As As with many assessments, Benchmarks® delivers insights to many leaders about their actions and behaviors through feedback from a broad range of groups they interact with inside their organization.".

Leadership Development 243

Leadership Development Development Leadership Benchmarking 243

Harvard Business Review

SEPTEMBER 24, 2012

Consider that improving Netflix's recommendation-engine accuracy by about 10% proved so challenging that only two teams — of tens of thousands from over 180 countries competing for the $1 million prize — were able to hit the goal. But we should consider that we've actually had more data than we can reasonably use for a while now.

Metrics 16

Metrics Media PR Benchmarking 16

Harvard Business Review

SEPTEMBER 1, 2011

Much the same can be said of the quantitative data most business managers are forced to use while trying to make important investment decisions, or while analyzing and benchmarking in a 'gated' product/service development process. Cultural understanding is about personal familiarity or immersion.

Benchmarking 14

Benchmarking Maslow Analysis Trends 14

Harvard Business Review

MAY 3, 2013

The associated mobile app gives feedback, encouragement, and rewards as you reach your goals. Big and Little Data differ in three primary ways: Focus: The focus of Big Data is to advance organizational goals, while Little Data helps individuals achieve personal goals. A similar trend is underway in energy conservation.

Power 8

Power Health Care Information Technology Loyalty 8

Harvard Business Review

OCTOBER 10, 2014

While the strategies are different, the goal is the same — to generate awareness and engagement. They can be direct, as in discussion forums, or indirect, through peer benchmarking. The building blocks are Sephora’s Loyalty program, mobile app, BeautyTalk community, and ColorIQ service.

Media 8

Media B2B Disintermediation Content 8

Harvard Business Review

DECEMBER 2, 2010

A customer journey looks at things entirely from the customers' point of view:; their actions, goals, questions, and barriers over time. An interesting contrast is online shoe retailer Zappos, which wants customers to call, as the company sees that as a loyalty-builder for the brand, even if it's relatively expensive.

Insurance 15

Insurance Retail Brand Loyalty 15

Harvard Business Review

DECEMBER 20, 2016

Benchmark best practices for each and identify five opportunities that can be implemented immediately within the organization. These leaders will actively take the initiative to learn new information, which demonstrates engagement and loyalty to company goals. Examine how these skills will help achieve long-term goals.

Innovation 8

Innovation Skills CEO Learning-by-Doing 8

HR Digest

JUNE 24, 2023

Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals. This type of analytics is commonly used for reporting, benchmarking, and monitoring HR metrics.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

DECEMBER 17, 2014

To get everyone to agree on a realistic goal, we suggest picking a year far enough in the future that people feel safe discussing what needs to happen by that time but not so far away that uncertainty about technological or market developments would render a discussion meaningless. You can also use publicly available industry benchmarks.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Leading with Trust

MARCH 20, 2022

Doing the right thing often involves executing on such core values as integrity, loyalty, honesty, courage and fortitude. I told the executive about the Marshal Goldsmith coaching method, asked him what trusted behavior would look like and suggested he ask his team and set a goal. It’s what makes being human so challenging sometimes.

Ethics 95

Ethics Servant Leader Execution Survey 95

Strategy Driven

SEPTEMBER 14, 2015

retail store chain owner) Principle: Strive for a specific goals. Hess made a business plan full of goals. The Orison Swett Marden quote: “No substitute has yet been found for honesty,” is a benchmark that everyone will read and agree with – yet very few will follow. Max Hess, Jr. That way it’s drudgery. Stay tuned….

Hotels 50

Hotels Customer Loyalty Advertising Benchmarking 50

Strategy Driven

AUGUST 12, 2011

Upper management is most effective when it frames business decisions toward values, customs, beliefs, goals, objectives and the benchmarking of tactics. One can never review progress enough, with benchmarking being the key to implementing plans. Set personal and professional goals, standards and accountability.

Mentor 56

Mentor Strategic Planning Leadership Benchmarking 56

Strategy Driven

AUGUST 10, 2015

retail store chain owner) Principle: Strive for a specific goals. Hess made a business plan full of goals. The Orison Swett Marden quote: “No substitute has yet been found for honesty,” is a benchmark that everyone will read and agree with -- yet very few will follow. Max Hess, Jr. That way it’s drudgery. There’s five of them.

Hotels 50

Hotels Advertising Customer Loyalty Follow-up 50

Strategy Driven

SEPTEMBER 6, 2013

A body of pleasurable and memorable experiences from which customers will build brand loyalty. Who should be the arbitrator and benchmark? An informed clientele, with the ability to appreciate and enjoy the wine. The right settings in which to showcase the product. But, this isn’t why the wine and cheese were made. You should.

Long-term 56

Long-term Budgeting Quality Consultative 56

Harvard Business Review

JANUARY 12, 2011

Take a look at all of her duties and try to benchmark them against other jobs in the company or in the broader employment market. Give him stretch goals that help prepare him for the future when the company is better positioned to give him a promotion or raise. Create a job description for the new role. Be honest and transparent.

Learning-by-Doing 15

Learning-by-Doing Motivation Case Study Budgeting 15

Harvard Business Review

MAY 17, 2016

No surprise, the data reflected this struggle: Employee loyalty at the front line was the lowest in the company. Speed is measurable and can be benchmarked. The key product and customer jobs no longer attracted the best talent. One simple way to maintain speed as your company grows is by having fewer, higher impact meetings.

Execution 10

Execution Bureaucracy Self-aware CEO 10

Strategy Driven

MARCH 11, 2011

It demanded blind loyalty, hired ISTJ personality types for support and rewarded dogmatic sales types for trading deals. The company did more than 4,000 deals…most risky and without research, planning and benchmarking. Without Strategic Planning, there is no benchmarking of specific tactics. Accounting.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57