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Creating Customer Focused Teams, Part 1

Strategy Driven

Seven essential rules for effective strategic planning. I first saw this term used in the book Raving Fans by Ken Blanchard. Apple Customers say “Heck, Apple might need to change some Chinese employment tactics, but no way am I giving up my iPhone!”. How to transform groups into high-performance teams. About the Author.

Team 51
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Loud and Clear: Six Tips for Communicating in a Way That Truly.

Strategy Driven

Ken Blanchard Co-author of The One Minute Manager and Golden Gavel Award recipient “Finally! While I think I’ve come a long way on that journey, I never fully understood what it takes to be a world-class communicator until I read Nancy Duarte’s Resonate. Thanks, Nancy!” Someone has incorporated the power of story into presentations!”

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