How to Conduct a “Customer Listening Session” | Top Executive.
Tony Mayo
MARCH 10, 2010
Biography of Werner Erhard, the Source of Executive Coaching How to Conduct a "Customer Listening Session" Twitter Log XII Spidertown by Abraham Rodriguez, Jr. 1 Unhappy customers are 5-20 times more likely to tell others about their bad experience than satisfied customers are to spread good news.
Let's personalize your content