Strategy Driven

FEBRUARY 17, 2014

They make recommendations that favor the customer, not the salesperson’s wallet. They think ‘customer’ not ‘sale.’ ’ That strategy leads to customer LOYALTY. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Consider leaving a comment!

Customer Loyalty 50

Customer Loyalty Loyalty Competitive Advantage Follow-up 50

Strategy Driven

JULY 6, 2015

Here is John’s networking and leadership history in the Charlotte Chamber: Business Growth Network. John says, “It's about the developing core networking places and participating, getting involved, and establishing a leadership position. Books typically valued from $14.95 - $29.95 Book value is not guaranteed.

Insurance 50

Insurance Committee Customer Loyalty Competitive Advantage 50

Strategy Driven

JULY 7, 2014

Give me a weekly value message, not another sales message. Earn customer loyalty. Loyalty is earned slowly over time. Loyalty is gained with quality of product, ease of doing business, availability of people, online alternatives to both purchasing and service, speed of response, and value received.

Loyalty 59

Loyalty Customer Loyalty Price Reputation 59

Strategy Driven

DECEMBER 16, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Reputation 73

Reputation B2C B2B Customer Loyalty 73

Strategy Driven

AUGUST 11, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Open-book 67

Open-book Document Customer Loyalty Competitive Advantage 67

Strategy Driven

OCTOBER 14, 2013

Alaska Airline’s leadership and management is ‘by example’ not ‘by the book.’ ’ All employees feel valued and are happy to serve. And customers love it. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Why is this eye opening?

Airlines 60

Airlines Open-book Customer Loyalty Competitive Advantage 60

Strategy Driven

MAY 12, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 53

Customer Loyalty Competitive Advantage Books Seminar 53

Strategy Driven

MARCH 2, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Open-book 50

Open-book Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

AUGUST 4, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Retail 68

Retail Price Customer Loyalty Learning-by-Doing 68

Strategy Driven

JULY 21, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 68

Customer Loyalty Competitive Advantage Seminar Books 68

Strategy Driven

JUNE 16, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Loyalty 59

Loyalty Open-book Customer Loyalty Ethics 59

Strategy Driven

MAY 19, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 53

Customer Loyalty Follow-up Competitive Advantage ROI 53

Strategy Driven

JULY 27, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 - $29.95

Open-book 50

Open-book Customer Loyalty Long-term Competitive Advantage 50

Strategy Driven

DECEMBER 8, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Bottom-up 62

Bottom-up Reputation CEO Customer Loyalty 62

Strategy Driven

MARCH 30, 2015

Reach and engage customers and prospects socially. Send a weekly value message to everyone. Seek leadership positions in every group you join. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! .

Loyalty 50

Loyalty Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

SEPTEMBER 2, 2013

Talk about the issues they value the most – loyalty, productivity, morale, and profit. Maybe ask a question or two about their vision or leadership philosophy, and leave. IDEA: create a blog around executive leadership philosophies. Start your own value messaging in social media. Book value is not guaranteed.

Loyalty 60

Loyalty Price Customer Loyalty Competitive Advantage 60

Strategy Driven

NOVEMBER 25, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

CRM 60

CRM Customer Loyalty Competitive Advantage Belief Systems 60

Strategy Driven

MAY 5, 2014

In order for salespeople to feel ‘in the groove,’ and get the sales rhythm, there has to be leadership support, and there has to be leadership encouragement. Leadership has to change the word accountability to the word responsibility. And that value must be perceived as value by the customer.

Planning 53

Planning Belief Systems Customer Loyalty Reputation 53

Strategy Driven

APRIL 28, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 60

Customer Loyalty Price Objective Competitive Advantage 60

Strategy Driven

MARCH 10, 2014

It revolves around self-assessment, an agreed-upon game plan of action, measurable results, and an overall spirit that includes individual work, teamwork, and remarkable leadership. The real issue is, and the thing that has always bothered me about the book, is that the beginning premise assumes you are ‘good.’

Collins 56

Collins Customer Loyalty Reputation Competitive Advantage 56

Strategy Driven

APRIL 13, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Objective 50

Objective Video Customer Loyalty Competitive Advantage 50

Strategy Driven

APRIL 6, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Media 50

Media Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

NOVEMBER 11, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Price 71

Price Open-book Self-aware Loyalty 71

Strategy Driven

DECEMBER 9, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Mission Statement 60

Mission Statement Customer Loyalty Competitive Advantage Library 60

Strategy Driven

AUGUST 19, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 71

Customer Loyalty Competitive Advantage Media Seminar 71

Strategy Driven

JULY 13, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 - $29.95

Reputation 50

Reputation Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

JUNE 22, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 - $29.95

Seminar 50

Seminar Price Customer Loyalty Competitive Advantage 50

Strategy Driven

JUNE 15, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 - $29.95

Mission Statement 50

Mission Statement Seminar Customer Loyalty Competitive Advantage 50

Strategy Driven

MARCH 23, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 50

Customer Loyalty Competitive Advantage Follow-up Seminar 50

Strategy Driven

AUGUST 26, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Media 65

Media Follow-up Customer Loyalty Competitive Advantage 65

Strategy Driven

FEBRUARY 23, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Succession 50

Succession Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

FEBRUARY 24, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Customer Loyalty 53

Customer Loyalty Competitive Advantage Travel Seminar 53

Strategy Driven

DECEMBER 29, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Power 62

Power Competitive Advantage Customer Loyalty Learning-by-Doing 62

Strategy Driven

JANUARY 5, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Competitive Advantage 50

Competitive Advantage Trends Bottom-up Loyalty 50

Strategy Driven

SEPTEMBER 23, 2013

If not, invest whatever is needed in people and money to set and maintain a leadership position in all three areas. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! . Why “21.5″

Media 65

Media Advice Customer Loyalty Competitive Advantage 65

Strategy Driven

SEPTEMBER 30, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Audience 76

Audience Customer Loyalty Learning-by-Doing Competitive Advantage 76

Strategy Driven

JANUARY 20, 2014

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Book value is not guaranteed.

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50