Strategy Driven

APRIL 7, 2014

THE SYMPHONY: We are going to use all our social media sites and outlets, in harmony, to achieve this objective and strategic plan. This same message contained in the email will be broadcast worldwide through all of my other social media and Internet sources. That’s right, you can put target ads on the competition’s social media pages.

Media 52

Media Video Customer Loyalty Competitive Advantage 52

Strategy Driven

NOVEMBER 21, 2013

If the popularity of social media has taught us anything, it is that people like to be heard. As human beings we value our own opinions, and we want others to value them as well. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Shift Your Understanding.

Six Sigma 67

Six Sigma Productivity Products Chief Executive Officer 67

Strategy Driven

NOVEMBER 27, 2014

At the current rate of change, it will take until the year 2085 for women to reach parity with men in leadership roles in our country.” Their presence in top management positions today remains below 9 percent. Reports reveal painful truth despite ‘incontrovertible proof’ that women are key to business, economic & societal growth.

Diversity 66

Diversity Competitive Advantage Participative Committee 66

Strategy Driven

JUNE 30, 2014

The internet has provided them with competitive savvy and social media has provides proof. Low or no social media presence. Failure to understand the fact that social media is a combination of attraction, proof that you are you say you are, and a sales tool. Low or no social media awareness. Book value is not guaranteed.

Media 63

Media Proposal Customer Loyalty Competitive Advantage 63

Strategy Driven

AUGUST 10, 2015

But for old-school bureaucracies, it’s a scary new world that requires managers to rethink the basic principles that govern established businesses. Or, like at most companies, are the senior managers incentivized to do the same thing in their departments that they did last year? Books typically valued from $14.95 - $29.95

Strategy 50

Strategy Succession Software Industry 50

Strategy Driven

MAY 2, 2014

Managers and employees with the most to lose are most fearful of change. Some get distributed on the internet, through social media and in direct transfer to friends. Every business person and company needs a website and social media presence. Tie activities to customer outcomes (the tenet of Customer Focused Management).

Strategy 100

Strategy Budgeting Audience Risk Management 100

Strategy Driven

SEPTEMBER 2, 2013

Talk about the issues they value the most – loyalty, productivity, morale, and profit. Maybe ask a question or two about their vision or leadership philosophy, and leave. IDEA: create a blog around executive leadership philosophies. Start your own value messaging in social media. Book value is not guaranteed.

Loyalty 59

Loyalty Price Customer Loyalty Competitive Advantage 59

Strategy Driven

OCTOBER 4, 2013

The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. Recommendations for crisis management and preparedness as part of macro planning are offered. Books typically valued from $14.95 – $29.95 by Hank Moore.

Crisis 61

Crisis Airlines Transportation Crisis Management 61

Strategy Driven

MARCH 10, 2014

It revolves around self-assessment, an agreed-upon game plan of action, measurable results, and an overall spirit that includes individual work, teamwork, and remarkable leadership. The real issue is, and the thing that has always bothered me about the book, is that the beginning premise assumes you are ‘good.’

Collins 54

Collins Customer Loyalty Reputation Competitive Advantage 54

Strategy Driven

JANUARY 5, 2015

My good friend, Sandy Carter, is one of IBM’s General Managers, and their social selling evangelist. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Book value is not guaranteed.

Competitive Advantage 50

Competitive Advantage Trends Bottom-up Loyalty 50

Strategy Driven

APRIL 27, 2015

I want to talk about one element of your personal business habits: Your personal outreach, your daily outreach that builds attraction, personal brand, authority, known expertise, recognition, position in your industry, Google rank, social media presence, top of mind awareness, and reputation. Books typically valued from $14.95 – $29.95

Media 50

Media Video Follow-up Customer Loyalty 50

Strategy Driven

OCTOBER 18, 2013

The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. This is regarded as a premiere textbook case of quality crisis management. Perrier utilized media opportunities to advocate for environmental protection and sought to educate consumers about product purification processes.

Crisis 72

Crisis Crisis Management Budgeting Risk Management 72

Strategy Driven

SEPTEMBER 26, 2013

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. the importance of social media to the selling process. Books typically valued from $14.95 – $29.95

Seminar 50

Seminar Webinar Competitive Advantage Article 50

Strategy Driven

JANUARY 2, 2015

Their words overstate, get into the media and are accepted by audiences as fact. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Service should not be something that is sold but which nurtures client relationships. Name and address information required. Consider leaving a comment!

Strategy 50

Strategy Strategic Planning Budgeting Risk Management 50

Strategy Driven

MAY 12, 2014

There are no references to computers, email, the web, Facebook, social media, credit cards, or even television. Because none of those things existed when Hill penned this classic self-help book. Yet somehow the book has managed to sell more than 100 MILLION copies over the past seven decades. Book value is not guaranteed.

Customer Loyalty 52

Customer Loyalty Competitive Advantage Books Seminar 52

Strategy Driven

APRIL 3, 2014

The best Healthcare Executive Resumes outline human capital management, profitability successes, market share increases in addition to their impressive academic and association credentials that will generate the most calls for interviews. Provide examples on how you attract top talent and manage teams to achieve results.

Tactics 52

Tactics Execution Pharmaceuticals Human Capital 52

Strategy Driven

OCTOBER 11, 2013

The media circus jumped on all facets of the conflicts, as well as lawsuits filed. Current management of both companies were ill-advised on handling the crises. Don’t have sufficient management skills or resources to do something well. Crisis management and preparedness can minimize negative impacts of any emergency.

Crisis 59

Crisis Crisis Management Retail Budgeting 59

Strategy Driven

JANUARY 17, 2014

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. Their efforts are rewarded through sustained relationships that often endure and grow beyond shifting trends to deliver greatly enhanced lifetime customer value.

ROE 50

ROE ROI Letter Airlines 50

Strategy Driven

FEBRUARY 24, 2014

Talk books. Talk social media. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Talk family.

Customer Loyalty 52

Customer Loyalty Competitive Advantage Travel Seminar 52

Strategy Driven

JUNE 25, 2015

Indeed, maintaining self-control and self-discipline when facing challenges at work and at home, or when aspiring toward ambitious future goals and objectives, can be among the most difficult life skills to manage and master—but it’s also one of the most impactful. Books typically valued from $14.95 - $29.95

Self-aware 50

Self-aware Development Competitive Advantage Objective 50

Strategy Driven

APRIL 14, 2014

Will senior or executive management buy in? What’s your social media reputation? Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Book value is not guaranteed.

Reputation 64

Reputation Loyalty Proposal Customer Loyalty 64

Strategy Driven

MARCH 24, 2014

What is posted about you (not what you have posted about yourself) on Google, or on any social media, is a reflection of how others perceive you. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Reputation 52

Reputation Airlines Loyalty Customer Loyalty 52

Strategy Driven

JULY 20, 2015

Negative is more pervasive in society and media. Ignore the media you cannot control - find a project, or make a plan to sell something, or meet with someone who buys (or teaches) instead. Books typically valued from $14.95 - $29.95 Book value is not guaranteed. Understand you always have (had) a choice.

Self-aware 50

Self-aware Seminar Class Customer Loyalty 50

Strategy Driven

MAY 22, 2014

In taking on a more dominant role in Corporate America as more women confidently climb their career ladders and step into important roles and leadership positions, the experience in Corporate America is shifting and tilting the power balance in their direction. Books typically valued from $14.95 – $29.95

Diversity 52

Diversity Conference Competitive Advantage Open-book 52

Strategy Driven

JANUARY 19, 2015

FORTH FAILURE: Senior management has not endorsed or used the process. Senior management won’t use the process themselves. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

System 50

System Process Open-book Customer Loyalty 50

Strategy Driven

MARCH 17, 2014

Check your social media. And while I confess I do not do it every day , over the past 22 years I have written more than 1,100 columns, 12 books, 10 e-books, 4,000 tweets, and recorded more that 300 videos on my YouTube Channel. Books typically valued from $14.95 – $29.95 Book value is not guaranteed.

Self-aware 52

Self-aware Follow-up Customer Loyalty Document 52

Strategy Driven

APRIL 20, 2015

Here are a few of the BEST ways to make a sale : The best way to make a sale is to have your reputation precede you by word-of-mouth from your Google ranking, and from your business social media presence. The best way to make a sale is to be known as a valued resource before you start. Books typically valued from $14.95 – $29.95

Customer Loyalty 50

Customer Loyalty Competitive Advantage Sharpe Seminar 50

Strategy Driven

NOVEMBER 18, 2013

This is not as difficult as it sounds, especially if you can apply internal pressure to senior management where your product will be used. Have an active social media presence that is easily findable, so your reputation is both visible and impressive. Books typically valued from $14.95 – $29.95 They just buy.

Proposal 59

Proposal Price Long-term Customer Loyalty 59

Strategy Driven

APRIL 17, 2015

Every astute organization assesses the status of each branch on its Business Tree™ and orients its management and team members to meet constant changes and fluctuations. Managers, by default, see “band-aid surgery” as the only remedy for problems… but only when problems are so evident as to require action.

Self-aware 50

Self-aware System Learning-by-Doing Bottom-up 50

Strategy Driven

JUNE 9, 2014

The only people who don’t know that are other sales trainers, recently released old-world sales tactics books that are still trying to convey old messages, and several million salespeople still trying to cold call, pitch the product, overcome objections, and close the sale. Books typically valued from $14.95 – $29.95

Customer Loyalty 63

Customer Loyalty B2C Reputation CRM 63

Strategy Driven

FEBRUARY 6, 2015

Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.

Quality 50

Quality Metrics Strategic Planning TQM 50

Strategy Driven

JULY 7, 2014

Testimonial videos can be offered as sales proof during a presentation and can also be posted on every form of your social media outreach. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Loyalty 58

Loyalty Customer Loyalty Price Reputation 58

Strategy Driven

OCTOBER 7, 2013

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 – $29.95

Training 52

Training Customer Loyalty Competitive Advantage Follow-up 52

Strategy Driven

NOVEMBER 4, 2013

The biggest mistake anybody in advertising makes is walking into a sales call with some kind of a media kit that shows how big a quarter page ad is, or how big a billboard is, or how many 30-second commercials there are. And it’s the managers or the leaders responsibility to help them be responsible for themselves.

CRM 59

CRM Advertising Customer Loyalty Competitive Advantage 59

Strategy Driven

AUGUST 28, 2015

Mine was legendary humorist and media figure Cactus Pryor. I was 10 years old and wanted to be the Dick Clark of local media. Through the remotes, I learned how to feed lines and develop the talent to speak in sound bites, as I do for business media interviews to this day. Books typically valued from $14.95 - $29.95

Pryor 50

Pryor Mentor Learning-by-Doing Audience 50

Strategy Driven

JUNE 22, 2015

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Books typically valued from $14.95 - $29.95

Seminar 50

Seminar Price Customer Loyalty Competitive Advantage 50

Harvard Business Review

NOVEMBER 16, 2015

At the last big Apple media event, I was left scratching my head. Given that Apple presents itself as a “cutting-edge” organization, sensitive to the needs of a diverse workforce, why is there only one woman on its executive management team? But the leaders giving these presentations? Sadly, Apple isn’t an anomaly.

Mentor 8

Mentor Self-aware Execution Peer Review 8