Strategy Driven

NOVEMBER 13, 2013

Dig hard into your operation to see what’s wrong. Your customers are constantly advising your competition about how they can deliver better quality or lower price than you can. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Maybe it is finally time to work on that golf game.

Price 92

Price Innovation Incentives Learning-by-Doing 92

Strategy Driven

AUGUST 1, 2014

Rationalizing poor service or quality: You won’t get it any better elsewhere. Quality is our middle name. Quality is as good as it ever will be. Not engaging in planning for future operations: So what are you gonna do about it? We are a very quality-oriented company. Quality is as quality does.

Budgeting 79

Budgeting Risk Management Quality Strategic Planning 79

Strategy Driven

OCTOBER 25, 2013

Another energy industry client operated coal mines. Activities include media-spokesperson training, field and operations staff training, coordination of corporate response and message points, community liaison, collateral materials writing-production, video archiving-production, media relations, monitoring and expert testimony.

Crisis Management 82

Crisis Management Crisis Risk Management Budgeting 82

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Each blamed the other for losses in quality control. Damage control for what someone else did wrong, sub-standard, behind schedule, in poor taste, without regard for quality or ill-prepared.

Crisis 59

Crisis Crisis Management Retail Budgeting 59

Strategy Driven

APRIL 17, 2015

As companies operate, all make honest and predictable mistakes. The emphasis is upon the latest slogans of mission but does not look closely at how its systems operate. Intelligent people know that perfectionism does not exist and the quest for quality and excellence is the real game of life and business. Who are the customers?

Self-aware 50

Self-aware System Learning-by-Doing Bottom-up 50

Strategy Driven

APRIL 4, 2014

Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. Commitments to quality at all links in the chain. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. That is not a full-scope plan. Organizational vision.

Budgeting 86

Budgeting Succession Consultative Crisis 86

Strategy Driven

MAY 2, 2014

Reminds customers that the company is detail-focused and quality-oriented… with an eye toward continually improving. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Underscores how internal communications are comparable to the way we will interface with customers.

Strategy 100

Strategy Budgeting Audience Risk Management 100

Strategy Driven

OCTOBER 18, 2013

So also should diversity, branding, quality, marketing, re-engineering and other important processes. This is regarded as a premiere textbook case of quality crisis management. Fresh approaches were taken to getting out of the hole, putting emphasis upon quality in workmanship and moving the company forward. by Hank Moore.

Crisis 72

Crisis Crisis Management Budgeting Risk Management 72

Strategy Driven

FEBRUARY 9, 2015

The receptionist or telephone operator. Return on leadership. Return on quality product. Return on value messages offered to customers on a consistent basis. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Ship an order error free and backorder free.

ROI 50

ROI Customer Loyalty Airlines Loyalty 50

Strategy Driven

JANUARY 3, 2014

I recommend that diversity audits, quality control reviews, ethics programs and other important regimen be conducted as part of Strategic Planning, rather than as stand-alone, distracting and energy diverting activities. . Books typically valued from $14.95 – $29.95 Book value is not guaranteed.

Energy 59

Energy Strategic Planning Succession Humphrey 59

Strategy Driven

FEBRUARY 7, 2014

The Old Became the New Again… The original speed for phonograph records, as invented in 1888, was 78-RPM, which engineers determined to be the most ideal for sound quality. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Stores closed on Sundays. Consider leaving a comment!

Planning 63

Planning Learning Curve Learning-by-Doing Budgeting 63