Books Ethics Hotels Operations 
The Horizons Tracker
NOVEMBER 23, 2023
In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.
Great Leadership By Dan
MAY 9, 2019
In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. which translated into $250K for each hotel! Simons’ work continues at The Integrity Dividend with a book, programs, blog, and more.)
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Skip Prichard
AUGUST 25, 2019
On that score, the company’s Code of Ethics claimed that “gaming” (the manipulation and / or misrepresentation of sales or referrals) was against the rules and grounds for dismissal. One of the things we preach in the book is for leaders to be more “long-term greedy.” There’s nothing wrong with operating out of self-interest.
Marshall Goldsmith
FEBRUARY 8, 2018
Author or editor of 29 books. Liz Wiseman – Author of the best-selling books: Rookie Smarts and Multipliers. Author of several New York Times and Wall Street Journal best-selling books. Author of three books on nation building. a holding company that operates seven distinct business. million times.
Michael Lee Stallard
JUNE 5, 2010
I profiled Wooden as a role model who we can all learn from in my book Fired Up or Burned Out. In John Wooden’s honor, I’m posting the following excerpts from my book: Connection and the Legend So often in life, good things bloom from the seeds of hardship. Once again the coach declined. why is everyone smiling?
Marshall Goldsmith
JUNE 28, 2017
Keith Ferrazzi – #1 bestselling author of Never Eat Alone and Whose Got Your Back, expert in strategic consulting and training to increase sales and performance, formerly CMO Starwood Hotels and Deloitte. Mike Sursock – Head of Operations Group at Baring Private Equity Asia. Kevin Koch – President and CEO of Koch, Inc.,
Harvard Business Review
OCTOBER 20, 2017
Have you ever looked up flights or hotels on an app on your phone, only to open your laptop and see different prices? Settling on a hotel, I accessed Orbitz’s website on my laptop to book the package. What operating system are they using? That’s exactly what happened to me recently. Where are they located?
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