The Horizons Tracker
NOVEMBER 23, 2023
In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.
Great Leadership By Dan
MAY 9, 2019
In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. which translated into $250K for each hotel! Simons’ work continues at The Integrity Dividend with a book, programs, blog, and more.)
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Leading Blog
JULY 19, 2019
According to this article from the US Bureau of Labor Statistics, 42-63% of established hotels probably would not have taken the rooms that AirBnB gained in the lodging business. However, the overall profitability of the hotel industry went down 3.7% AirBnB did not take market share directly from established chains.
Great Leadership By Dan
JULY 8, 2020
Hotels by AirBnB. You need people on your team with both strategic and operational skills—two very different kinds of people. Her first book, The Membership Economy was an international best seller. Her new book, The Forever Transaction , was released in April 2020. Banks, by Paypal, Venmo, and ApplePay.
Leading Blog
MARCH 13, 2023
Vertical integration extended their chain of operations, bringing inside their boundaries suppliers at one end (“upstream”) and customers at the other (“downstream”). Thus, the businesses in a city — hotels, restaurants, theatres — might affiliate to promote local tourism. He is the author or coauthor of 21 books.
Leading Blog
NOVEMBER 20, 2019
Written by Jim Mattis and made better with the help of Bing West, the book details the lessons Mattis learned from more than 40 years in the Marine Corps. He organizes the book in terms of the changing nature of his leadership responsibilities as he moved up the ranks. Good character development is evident in Call Sign Chaos.
LDRLB
OCTOBER 5, 2012
Marty Parker attempts to tackle this “how” question in his book, Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive Advantage. This book is written about ten Canadian companies, who recently won the “10 Most Admired Corporate Cultures” award. New York: McGraw Hill.
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