Sales Wolf Blog

AUGUST 30, 2010

Wally Bock, Three Star Leadership : Simple Leadership Basics - Leadership is a discipline awash in thousands of books, articles, videos, and white papers attempting to find and share the secrets to being an effective leader.  Wally suggests keeping it simple and focusing on the basics.

Blog 124

Blog Maslow Talent Management Human Resources 124

LDRLB

MAY 26, 2014

I’ve really enjoyed that for this book. Talk about some of the ideas that kind of led you both to wanting to write this book, and then we’ll get into what this term big bang disruption means. We’re glad to hear that you thought the article worked as an entire book. LARRY: Sure. Thank you, by the way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie.

Blog 404

Blog Hotels Follow-up Brand 404

Harvard Business Review

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. People can even book flights through voice-enabled Google Search. Insight Center.

Travel 9

Travel Industry Hotels Airlines 9

Marshall Goldsmith

JUNE 28, 2017

Keith Ferrazzi – #1 bestselling author of Never Eat Alone and Whose Got Your Back, expert in strategic consulting and training to increase sales and performance, formerly CMO Starwood Hotels and Deloitte. Mike Sursock – Head of Operations Group at Baring Private Equity Asia. Pooneh Mohajer – Inc. Feyzi Fatehi – Inc.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads.

Hotels 125

Hotels Stress Resistance Restructuring 125

Harvard Business Review

SEPTEMBER 21, 2016

Powered by online technologies, they are sweeping across the economic landscape, striking down companies large and small. The businesses most at risk from platforms powered by rapidly improving online technologies aren’t, in fact, traditional businesses that sell products and services to consumers. Airbnb is the one exception.

Technology 8

Technology Hammer Operations Magazine 8

Harvard Business Review

JUNE 24, 2015

Let’s consider first the example of Blink Booking , which Rebeca Minguela started in 2011 after graduating from HBS. based Hotel Tonight , a last-minute online-booking service founded in 2010. First, she had to persuade many hotels in Spain to sign up for the service, often by conducting individual sales calls.

Business Model 8

Business Model Hotels Supply Chain Globalization 8

Harvard Business Review

JANUARY 31, 2017

Since their founding less than a decade ago, Uber and Airbnb have wrangled with regulators, challenged the taxi and hotel industries, earned extraordinary valuations from venture capital investors — and fundamentally transformed the way people think about urban transportation and travel. These companies had to do something.

CEO 8

CEO Hotels Venture Capitalist Storytelling 8

Harvard Business Review

JUNE 8, 2015

Under the banner of Star Alliance, these companies started sharing resources such as sales offices, maintenance facilities, operational staff, and seating capacity. Scalability of operations. The Future of Operations. The technologies and trends shaping tomorrow’s businesses. How are APIs different from alliances?

Airlines 8

Airlines Hotels Operations Open-book 8

Harvard Business Review

DECEMBER 1, 2015

While a vanilla version of a software application can be okay (and many corporations use standard versions of major vendors’ ERP software), any choice should be a business decision made by business managers for operational and strategic reasons. But what if you wish to stay at a boutique hotel that is not a partner?

Execution 8

Execution Hotels Software System 8

Harvard Business Review

JUNE 26, 2013

In some cities, for example, sharing economy services have been banned under laws that prohibit unlicensed hotels, taxicabs, and other professional services. Airbnb growth has been doubling in shorter intervals for some time; last year, it booked 12 to 15 million "spaces.". million in hotel taxes or registered as businesses.

Hotels 8

Hotels Disruptive Innovation Licensing Efficiency 8

Harvard Business Review

JULY 31, 2017

Digital technology has been roiling markets and disrupting companies for more than two decades, but despite that lengthy history, incumbents are still struggling to enact and deliver on digital transformations. Sponsored by DXC Technology. Accor, which is opening its online booking platform to independent hotels offers a good case.

Strategy 8

Strategy ROI Technology Cost of Capital 8

The Horizons Tracker

JULY 20, 2020

Many businesses have shut down, with many more having to drastically alter their operations to support social distancing or new patterns of consumer behavior. There is scarcely an activity that has not been affected in some way, and our professional life has been no exception. Unnecessary hurdles. “Much of that is by sheer necessity.

Innovation 103

Innovation Govindarajan Short-term Banking 103

Harvard Business Review

MAY 11, 2016

One of the oldest business models in the world is using new technology to trample traditional businesses, drive innovation, and create new and immense sources of value. Matchmakers, the subject of our new book , make it easy for two or more groups of customers, like drivers and riders in the case of Uber, to get together and do business.

Participative 8

Participative Business Model IPO B2B 8

Harvard Business Review

JANUARY 28, 2015

It is the same card he used to buy the plane ticket and book the hotel. Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. If it’s all about the operations then you lose sight of the customer.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

SEPTEMBER 23, 2015

Health spas, stone fireplaces, and five-star restaurant chefs are amenities typically associated with luxury hotel brands such as The Ritz-Carlton and Four Seasons. In his book, The Checklist Manifesto , Atul Gawande shows how using simple tools like checklists can help hospitals improve on their process-of-care measures.).

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

OCTOBER 23, 2012

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. Finally, he said, "I am staying at the XYZ hotel and will wait here as many days as necessary to see him."

McGregor 9

McGregor Human Resources Retail Taylorism 9

Harvard Business Review

OCTOBER 30, 2014

For example, when it’s time to get ready to catch a return flight, an app can suggest a cab service near your hotel and then pull up your boarding pass as you arrive at the airport. I’d also like to refer readers to this book from Oxford University Press, which is an excellent compendium of some of the key experimental studies cited above.

Productivity 9

Productivity Products Learning-by-Doing Software 9

Harvard Business Review

OCTOBER 26, 2012

While this widens the pool of recruitees, recruiters are still subject to the same biases that operate in the physical world (notably prejudiced inferences about someone's character or values based on their appearance). Data integration — combining people's multiple profiles into one — is the next step, and it's already happening.

Reputation 12

Reputation Hotels Media Advertising 12

Harvard Business Review

MARCH 14, 2017

How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. How technology is transforming transactions. Distributed Database. Blockchain may just be the answer.

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12

Harvard Business Review

APRIL 20, 2016

In a world underpinned by ever more powerful, affordable, and public technology platforms, software is still king. By understanding what Disney did well that others did not, the team envisioned using technology to create personalized visits with less friction: no turnstiles, shorter waits, and less zigzagging through the park.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

OCTOBER 27, 2016

At times, technology may be used to defy competition. So we shift from a world where executives expressly collude in smoke-filled hotel rooms to a world where pricing algorithms act as predictable agents and continually monitor and adjust to each other’s prices and market data. The Automation Age. Sponsored by KPMG.

Price 8

Price Incentives Marketing Learning-by-Doing 8

Harvard Business Review

JULY 26, 2017

Sponsored by DXC Technology. The challenge is particularly acute for businesses that operate in categories such as insurance, lending, travel, or healthcare. Consider this example : a major hotel chain invested heavily in online search ads for one of its resorts with a well-known golf course. Insight Center.

Hotels 8

Hotels Brand Advertising Follow-up 8

Harvard Business Review

OCTOBER 2, 2012

The company is now pervasive - with 65 million unique visitors each month scouring the site for reviews of hotels, restaurants and sites around the globe. Every time a consumer clicked on a hotel to book a room, TripAdvisor would charge the hotel something. Suddenly, everything began to (literally) click.

EBITDA 8

EBITDA Engineering Travel Business Model 8

Harvard Business Review

SEPTEMBER 11, 2014

That means new technologies and new competitors are hitting the market at an unprecedented rate. and technological uncertainty (can we make a desirable solution?) Technological uncertainty results from unknowns regarding the technologies that might emerge or be combined to create a new solution.

Uncertainty 22

Uncertainty Industry Bottom-up Technology 22

Harvard Business Review

MARCH 11, 2016

In 1995, I published The Digital Economy, a book that became one of the first best-sellers about the internet in business. As I revisited it, I was struck by how far we’ve come since 1995 and by how many concepts in the book have withstood the test of time. It appears that the biggest culprit is digital technologies themselves.

Open-book 8

Open-book Technology Offshoring Politics 8