Books Hotels Human Resources Operations 
LDRLB
OCTOBER 5, 2012
Marty Parker attempts to tackle this “how” question in his book, Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive Advantage. This book is written about ten Canadian companies, who recently won the “10 Most Admired Corporate Cultures” award. New York: McGraw Hill.
Nathan Magnuson
DECEMBER 10, 2012
A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. Once again, this is speaks to the heart of Viktor Frankl’s message in his book Man’s Search For Meaning , which he wrote upon surviving the atrocities of the holocaust in Auschwitz.
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Sales Wolf Blog
AUGUST 30, 2010
SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Wally Bock, Three Star Leadership : Simple Leadership Basics - Leadership is a discipline awash in thousands of books, articles, videos, and white papers attempting to find and share the secrets to being an effective leader.
Marshall Goldsmith
FEBRUARY 8, 2018
Author or editor of 29 books. Liz Wiseman – Author of the best-selling books: Rookie Smarts and Multipliers. Author of several New York Times and Wall Street Journal best-selling books. Author of three books on nation building. a holding company that operates seven distinct business. million times.
Marshall Goldsmith
JUNE 28, 2017
Keith Ferrazzi – #1 bestselling author of Never Eat Alone and Whose Got Your Back, expert in strategic consulting and training to increase sales and performance, formerly CMO Starwood Hotels and Deloitte. Human Resources & Leadership Development Professionals—Cohort 1. top-level internal coaching to executives.
Harvard Business Review
MAY 1, 2013
Years ago, when I worked at Holt, Rhinehart & Winston Educational and Professional Publishing , my female superior and I attended a national teacher''s conference in San Antonio, and were forced to share a hotel room because of a late booking. What could have been a profoundly awkward experience — my boss! in her pajamas !
Harvard Business Review
NOVEMBER 2, 2015
Neither do today’s guests of the Beverly Hills Hotel, a favorite of those two actresses. While leading the 1,000 employees at the Beverly Hills and the Hotel Bel-Air, I’ve seen how a customer’s experience can change based on something as small as a smile. This is often a particular challenge with hourly-wage workers.
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